ICE ICE BABY
WHAT 3 THINGS MAKE UP ICE?
INCIDENT, COVERAGE & EXPOSURE
NAME 2 REFERRALS THAT ARE COMPLETED THROUGH SERVICES
GRP, RENTAL
WHAT IS THE DIFFERENCE BETWEEN A NOTE AND AN ACTIVITY?
NOTE= DIARY
ACTIVITY = TO DO LIST
WHO IS A CLAIMANT?
ANYONE MAKING A CLAIM... INSURED, CLAIMANT
CLAIM CENTER LIVE STATES ARE DETERMINED BY THE ________ STATE
LOSS
NAME THE 3 TYPES OF INCIDENTS
VEHICLE, PROPERTY & INJURY
WHERE DO YOU GO TO START A SERVICE?
ACTIONS MENU
NAME 2 OF THE 3 WAYS YOU CAN SET A RESERVE
1-You can go into exposures check the box for the exposure set reserve
2-Action and then reserves
3-Exposures, Hyperlink on BI, Create Reserve
FREE SPACE-PARTY!
200 POINTS!
T/F-YOU CAN ADD AND REMOVE COLUMNS IN CLAIMCENTER
FALSE
YOU CAN HAVE AN INCIDENT WITHOUT COVERAGE, BUT YOU CAN'T HAVE AN __________ WITHOUT AN INCIDENT
EXPOSURE
IF A VIN IS UNKNOWN, ENTER ________ SO YOU CAN SEND THE GRP ASSIGNMENT (VIN IS REQUIRED)
00000000000000000
IF IT'S NOT IN YOUR FACE...
IT'S IN WORKSPACE
WHAT PAYMENTS DO NOT REQUIRE YOU TO IDENTIFY THE AT FAULT PARTY THROUGH CARE CODING BEFORE YOU CAN ISSUE THEM?
FIRST PARTY
MIGRATED CLAIMS-INVESTIGATION AND COVERAGE UNITS MIGRATE OVER AS....
ACTIVITIES
NAME 3 TYPE OF "UNITS" THAT DO NOT EXIST IN CLAIM CENTER
COVERAGE, INVESTIGATION, SUBROGATION
TLE IS ASSIGNED BY USING SERVICES
FALSE-ASSIGN EXPOSURE TO "TOTAL LOSS EXPRESS"
THE ______ SCREEN LISTS ALL ACTIVITIES RELATED TO A CLAIM.
WORKPLAN
NAME THE 2 TYPES OF PARTIES INVOLVED-WHAT IS THE DIFFERENCE?
CONTACTS-PEOPLE, COMPANIES, VENDORS ASSOCIATED WITH THE CLAIM
USERS-ANYONE INTERACTING WITH CLAIMCENTER (CR)
WHAT ARE 2 SYMBOLS YOU COULD SEE IN THE LEFT HAND CORNER OF CLAIM CENTER?
SUBRO, COVERAGE, SHIELD-SIU
WHAT VEHICLE DOES COVERAGE STEM FROM?
INSURED VEHICLE
HOW DO YOU IDENTIFY A GRP CONSULTANT?
HIGHLIGHT THE GRP FACILITY NAME IN THE PARTIES INVOLVED>CONTACTS, CLICK VIEW IN ADDRESS BOOK, SELECT RELATED CONTACTS
WHAT ACTION DO YOU TAKE TO HAVE A 3RD PARTY SUB DEMAND REVIEWED?
ACTION-REQUEST-REVIEW ESTIMATE (REG AUTO SPECIALIST)
WHAT IS THE QUALIFIER FOR SOMEONE TO BE "AN EXISTING CONTACT?"
THEY PAY TAXES (VENDOR)
OK & ______ = SAVED
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