Basics
True or False: You should use the "back" and "forward" buttons on your browser when in ClaimCenter.
FALSE
Specific timeframe a claim happened
What is the "Date of Loss"
Categories the claim by complexity
What is "Segmentation"?
TRUE or FALSE: Assignment is done before Segmentation
FALSE
Captures damages to your car, truck, van, etc.
What is a vehicle incident?
Appears on the side of the ClaimCenter UI
What is the Left Navigation bar?
Finding details about an Insured
What is Policy Search?
True or False: Segmentation can be run multiple times on a claim.
FALSE
Who is the "Claim Owner"?
A claim can have one to many ________.
This is when there is something that needs to be further investigated before you can set a reserve or make a payment.
What is a Coverage in Question?
Obtaining details such as effective/expiration dates, policyholder info, coverages, etc.
What is Policy Retrieve?
An at-fault claim with multiple vehicles and severe injuries involved would be considered this.
What is High Complexity?
Owner of a specific portion of the claim such as damage to a vehicle.
What is an exposure owner?
What is an Injury Incident?
GWCP
What is Guidewire Cloud Platform?
A series of screens designed to capture the facts of a claim
What is the "New Claim Wizard"?
A glass only claim could be considered a ______
What is a "strategy"?
Concept that looks for the next team member for an assignment
What is "Round Robin"?
Captures non-tangible damages such as loss of data or damages from slander or libel.
What is a general incident?
Providers users with a list of things that can be done on a claim or within a functional area of ClaimCenter
What is the Action Menu?
Allows a user to arrange a rental car or schedule a repair.
What is "Step 4 Services"?
Not a manual assignment
What is "automated assignment"?
True or False: Assignment is the same for every client.
FALSE
Incidents can have one to many _________