Basics
End to end lifecycle management, automation, enhanced data accuracy and improved customer experiences are examples of these.
What are Benefits of ClaimCenter?
Serves as the official record used to evaluate, process and pay a claim.
What is a Claim File?
True or False: It is recommended you use your browser back button to access a prior screen in ClaimCenter.
FALSE
The end-to-end process through which insurance claims are managed
What is the Claims Value Chain?
A claim is a formal request made by the policyholder (or a third party) to the insurance company for compensation for a loss or damage
What is a claim?
These are people who are allowed to log into ClaimCenter
What are Users?
Identifies what was impacted as the result of a claim.
What is an Incident?
Hosted by the client
What is On-Prem?
The first step in the claims value chain
What is FNOL - First Notice of Loss?
A series of screens designed to perform a specific task or function
What is a "Wizard"?
A collection of permissions
What is a Role?
Aligns Claimant and Coverage to an incident to identify that a financial element exists on claim.
What is an exposure?
Contains the "chapters" of a claim file
What is the left navigation bar?
Assists with catastrophic injuries and workers' comp claims
What is medical management?
Step 1 of the new claim wizard
What is "Search or Create Policy"?
The fundamental units of security in ClaimCenter
What are permissions?
Tasks to be completed on a claim
What is an Activity?
Hosted by Guidewire
What is GW Cloud Platform?
Determining if a loss is eligible
What is coverage analysis?
Incidents are captured here
What is Step 3 Loss Details?
This typically mirrors the insurance carrier’s organizational structure.
What are groups?
What is a Workplan?
What is the Actions Menu?
Step in the value chain where you determine value and issue a settlement
What is Resolve & Recover?
Step 5
What is "Save and Assign Claim"?