Defaults
What is the default year entered to vehicle when the actual year is unknown?
1900
What is the term for the company that provides your insurance policy?
Who is the Insurer
How is a driver or vehicle classified when they are not listed on the policy?
What is Unlisted
How many types of adjusters are there?
What is 4
Is Aspire a participant in Arbitration?
What is No
What should be entered if the vehicle's color is unknown?
What is UnkColor
What do you call an entity that helps consumers find insurance coverage and sells policies from multiple insurers for a commission?
Who is a Broker
What do you call someone who is not permitted to drive any of the insured vehicles?
What is the maximum number of vehicles a TPA can manage in a single claim?
What is 3
Who are the three parties typically involved in an incident?
What is Involved, Un-involved and Associated Parties
What do you input if the time of loss is not known?
What is 12:00 AM
What is the agreement between you and your insurance provider that outlines the terms and conditions of your coverage?
What is a Policy
How is it classified when a person uses their vehicle for rideshare or delivery services?
What is Business Use
Which type of coverage is required to be eligible for Pre-SIU review?
What are two essential components to include in your phone call greeting?
What is the name of the Company, Aspire and your own personal name.
What is entered when the license plate number is unknown?
What is nothing, leave it blank.
What displays the policy's effective dates, selected coverages, driver and vehicle details, excluded drivers, and any endorsements?
What is the Declaration Page
What does it mean when an insured vehicle is kept at a different address than the one listed on the policy?
What is Garaging Address
Which peril makes a claim eligible for Pre-SIU?
What is Fire/Arson, Hit While Parked (applies to IV), Theft.
If a claim involves a fatality or a pedestrian, who must be included in the notification email?
What is the Adjuster, the Adjuster Supervisor, the Adjuster Manager, squinonez@agicins.com and BiLegalDocTeam@agicins.com
A peril must always be selected, what should be entered if none of the available perils match the claim?
What is Other Type Collision
What do you call the legal representative selected by the insured or claimant to help resolve their claim?
Who is an Attorney
What is a possible reason a policy could be considered invalid and trigger a red flag alert?
What is Cancelled Policy/Expired Policy/Policy Inception or End Date
What kind of adjuster is qualified to handle a pedestrian-related claim?
What is a Frontline Adjuster
When there is Tow involved in a claim, what information must be included in the email to the Adjuster and their Supervisor?
What is the Claim Number, the Year/Make/Model of the Vehicle and the Tow Location