If a claim is coded as Diagnostic but the member states it should be Preventative, what should we do
This type of code provides additional information about the medical procedure, service, or supply involved without changing the meaning of the code
Modifier Code
We process claims automatically by a processes called?
Adjudication
This is the type of Claim form a Facility will use when
UB-04
What are the first 7 Letters of an Appeal Confirmation Number
APP-COMM
This is also known as a diagnosis code
ICD-10
This Type of Code is used to document procedures performed in a doctors office
Procedure Code
This type of Claim form is used when Professional providers want to submit claims for their services
CMS-1500
True or False an In Network Provider can charge a member more than what the EOB states
False
Where can we find an EOB for a claim in Solution Central once we have located the claim
After an appeal is filed, how will the member/provider be notified
By Letter 5-7 Bus days after the determination is made
What are the 5 Claim Statuses
Open
Denied
Rejected
Paid
Deductible
This is the system we use to view Pre authorizations
Member360
These Types of Claims will never count towards a members deductible
Preventative
This is the term used to describe the specific dollar amount that we have negotiated with a provider
Allowed Amount
What task in solution central lets us look at claims
Manage Claims
This is the name of the system we use to Check the status of a Grievance/Appeal
Nextgen
When an OON Provider charges more than our allowed amount this happens
Balance billing
If we needed to check a members service limits where in SC can we go
Accumulators
What is the Service Location Phone Number for this Member ID 182M56033
844-390-4133
Before we process a claim it is sent to a _____ to ensure there are no errors
Clearing House
These Codes are descriptions and dollar amounts charged for hospital services provided to a patient
Revenue Codes
If a Member disagrees with how we processed a claim, they have a right to file what
Appeal/Grievance
This is the term used when a member has more than one Insurance Provider
True or False we can only Adjust a claim when we made an issue processing it
True