MedRisk 101
This person created MedRisk in a college class in order to be a liaison between providers and insurance companies
Who is Shelley Boyce?
This number generates once we save an inquiry log and is given to the provider at the end of each call
What is the reference number?
What is day rate or wrap rate?
The max amount of DOS/bills we are able to help the provider with?
What is 10?
The path bills go through once received from the provider
Who is the happy bill path?
The CEO of MedRisk
Who is Ken Martino?
This menu allows you to do bill searches and create inquiry logs.
What is the fly out menu?
A DOS that has 1/1/19 and no amount collected
What is write off?
The amount of time we advise the provider to for fully outstanding DOS
What are 45 days?
The breakdown of the STAR note
What is source, topic, analysis, and resolution?
The VP of Provider Management
Who is Jennifer Hermann?
The reason why Quattro was created
A bill that was recently billed to the carrier
What is within TAT (normal processing time)?
If a bill is partially paid and the network type is Multiplan/Stratose, we would advise the provider to
What is contact Multiplan/Stratose directly?
The department we send an inquiry log to when a provider is requesting a copy of an EOB for DOS that paid via check
Who is the accounting department?
In what year was MedRisk founded?
What is 1994?
This location is where we can view all inquiry logs created by me.
A DOS that has an unpaid cpt code?
What is partial pay?
The department we would warm transfer a provider to if they're calling to update their billing address
What is provider relations?
CIT stands for
MedRisk's core values
What are Innovation, Customer Focus, One Team, Accountability, and Leadership?
The programs that merged to create Quattro
What are Midas, Production Dashboard, MedManager, and SalesForce
The way to validate if the correct provider was paid
What is compare the TIN and facility?
The two individuals we would contact when an adjuster is calling regarding status
Who are the team lead and supervisor?
MedRisk's leased network providers
Who are Optum, Zelis, Magnacare, and Multiplan?