MedRisk 101
This person created MedRisk in a college class in order to be a liaison between providers and insurance companies
Who is Shelley Boyce?
This number generates once we save an inquiry log and is given to the provider at the end of each call
What is the reference number?
What is day rate or wrap rate?
The max amount of DOS/bills we are able to help the provider with?
What is 10/
The path bills go through
What is the Happy Bill Path
The CEO of MedRisk
Who is Ken Martino?
This menu allows you to do bill searches and create inquiry logs.
What is the fly out menu?
A DOS that has 1/1/19 and no amount collected
What is write off?
The amount of time we advise the provider for partial paid claims
What are 30 days?
The breakdown of the STAR note
What is source, topic, analysis, and resolution?
The VP of Provider Management
Who is Jennifer Hermann?
The reason why Quattro was created
A return letter has been generated to the provider advising them to bill direct
What is RTP (return to provider)
If a bill is FOAR, we would advise the provider to
What is allow 45 cds for review
The individuals we reach out to with questions post training
Who is TL, the other TL, senior CSP?
In what year was MedRisk founded?
What is 1994?
This location is where we can view all inquiry logs created by me.
A DOS that was submitted to the carrier within 60 days
What is within TAT?
The department we would warm transfer a provider to if they're calling to update their billing address
What is provider relations?
CIT stands for
MedRisk's core values
What are Innovation, Customer Focus, One Team, Accountability, and Leadership?
The programs that merged to create Quattro
What are Midas, Production Dashboard, MedManager, and SalesForce
The way to validate that the correct provider was paid
What is compare the TIN and facility?
If Select Medical called in for status, how would we advise them?
what is direct them to their AR inbox
MedRisk's leased network providers
Who are Optum, Zelis, Magnacare, and Multiplan?