Negotiations
Evaluations & Injuries
Coverage
Documentation and General Information
Bonus
100

Added to evaluations to document where you may disengage in a negotiation

What is a milestone?

100

This piece of your evaluation documents why injuries were or were not considered.

What is a causation statement?

100

You, relative, and rated residents.

What is an insured person?

100

You made an offer of an unconditional tender to the attorney and ended the phone call. What should you do next?

What is coding an offer? What is sending confirmation in writing?

100

The insured initialed rejecting UM, signed the form, and no changes have been made since the form was signed. Congratulations, you have a _______?

What is a valid UM rejection form?

200

Your evaluation range is $8,500 - $21,000. Your first offer is $8,500. Your second offer might be $12,875. Your third offer might be $16,000. This is an example of _____.

What is tapering?

200

Monies added to an evaluation in an attempt to settle pre-lit.

What is LUC?

200

Coverage is currently under investigation. This must be sent every 30 days.

What is an ROR?

200

You just settled a claim with the attorney. What must be completed in Claimstation?

What is the settlement screen?

200

The evaluation range is $5,000 - $13,500. $5,000 is?

What is an unconditional tender?

300

Low impact MVA, minimal treatment, pain resolved with PT. These are examples of?

What is a factor/merit?

300

The insured has a loss 2 months after the claim you have open. You should attempt to verify:

What are overlapping injuries?

300

The UM limits are lower than the BI limits. What is needed?

What is a UM selection form?

300

The vehicle is not a listed vehicle but it is owned by the insured's spouse. This exclusion may apply.

What is exclusion 1?

300

This is used for finding values for general damages awarded.

What is Eason's?

400
Your range is $5,000 to $10,000. You've continued to make offers despite the attorney not coming down from limits. 

What is bidding against yourself?

400

A review/summary of injuries, treatment, etc.

What is a bodily injury evaluation?

400

A vehicle that does not strike you but causes you to swerve, requires _____ for UM coverage to apply.

What is an independent witness?

400

This must be coded every time a claim is settled, regardless of Medicare/Medicaid status.

What is the ORM screen?

400

The insured is driving their work vehicle and they have a workers' comp claim open, as well as a medpay claim on your claim. What is the possible coverage issue?

What is medpay exclusion 8?

500

Your range is $1,000 - $9,500. Your second offer is $3,975, your third offer is $6,100. Your next offer might be:
*hint: consider tapering*

$7975

500

Coverage and liability, confirmed underlying limits, ruled out course and scope, verified no additional insurance. 

What is SPOL?

500

The insured is at fault. The insured guest passenger is claiming BI on the liability claim and UM on your claim. This is allowed per the policy: true or false?

False. What is not an uninsured vehicle?
500

To be completed upon your initial review of the claim, highlighting what steps have been completed and what is pending.

What is initial liability review?

500

Headquarters/main corporate office location.

Where is Cleveland?

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