Estimatics
Old damage on the same panel as new damage is called this.
What is Related Prior Damage?
Trip Photos
What is the Reservation Page?
The first thing to check during the Initial Claim Review.
What are banners on the claim?
ICR
What is Initial Claim Review?
Metadata is used for this.
What is to determine when a photo was taken?
This many labor hours equals 1 repair day.
What is 4 labor hours?
What is the Reservation page?
The first step in the payment process.
What is a payment authorization note?
OBC
What is outbound call?
A coverage decision used when the host has new damage but also claimed some pre-existing damage.
What is Partially Covered?
LOHI and Transportation Reimbursement are both calculated using this.
What is the number of repair days?
TMV
What is the vehicle page?
You send the estimate to the host attached to this.
What is the payment email?
UAD
What is Unauthorized Driver?
The four things we look for in trip messaging.
What is Gray Market, guest admission, prohibited use or TOS violations, and handoff type?
The meaning of "refinish" on an estimate.
What is painting?
Vehicle protection history.
What is the vehicle page?
The last step in the payment process.
What is updating the host status?
ATA
What is Agreement to Abide?
Photos that prove the damage occurred during the trip must meet these two requirements.
What is the photos are taken within 24 hours of the Reservation Period and show the claimed damage?
The meaning of "Replace Economy" on an estimate.
What is replacing with an LKQ (Like kind and quality) or AM (Aftermarket) part?
Number of host flags
What is the driver page?
The last step of the Initial Claim Review process for a covered claim with no Owner Provided Estimate.
What is requesting an appraisal?
LOR
What is Letter of Representation?
We need these two things in order to cover a claim.
What is clear evidence that the damage occurred during the Reservation Period and photos that clearly show the damage being claimed?