The message goes from the _______ to the _______?
Encoder, Decoder
What is an interview?
A structured conversation where one person asks the other questions. Possibly for a job.
Language Registers are present in all languages - True or False
True
What is the only win-win style of conflict management?
Collaboration
Communication is Symbolic - True or False
True
Messages and feedback travel across what?
Channel
What is communication?
Communication is a process in which participants create meaning by using symbols and behavior to send and receive messages within a social and cultural context.
When on an interview, you should speak in which register?
Formal
The two types of small groups are?
Task groups and social groups
In what order is it suggested you writer your speech?
Body paragraphs, Intro, Conclusion, Transitions
What is noise in the communication model?
Anything that interferes with clear reception of a message
What does PVLEGS stand for?
Poise, Voice, Life, Eye Contact, Gestures and Speed
When you talk to your friends, you are most likely talking in which register?
Casual
What are the four leadership styles?
Authoritarian, Democratic, Group-Centered, Laissez-Faire
It is recommended that you deliver your speech in what format?
Extemp
Which model views communication as an ongoing process in which all participants contribute simultaneously?
Transactional Model
What is Verbal Communication?
Meaning is communication through words
Switching between registers is called what?
Code Switching
What are the five roles in a small group?
Info-giver, Task keeper, Playboy/Playgirl, Dominator, Blocker
What are the three needs for communication?
Physical, Social, Psychological
What is always present during communication?
Historical, Physical and Cultural Context
What are the five levels of communication?
Intrapersonal, Interpersonal, Small Group, Public and Mass
Name the five registers.
Frozen, Formal, Consultative, Casual, Intimate
What are the six types of conflict management?
Avoidance, Withdrawal, Accommodation, Forcing, Compromise, Collaboration
What is nonvocal communication?
Meaning is communicated through something that is not the voice