Grammar
Vocabulary
Brevity
Syntax
Surprise Category
100
This part of speech modifies or qualifies an adjective, verb, or other adverb.
ADVERB
100
Give an ANTONYM for the word 'ANGRY'.
Happy, Satisfied, Pleased, Cheery, content, etc...
100
How do you apply brevity in resolving a customer's issue?
Explain concisely. Less is more.
100
What's wrong with this sentence?
-Both of you three, come here.
Both of you three.
(Both pertains to two people/items)
100
Right or wrong?
-Did you loose weight?
WRONG
Loose vs lose
Loose- not fitting tightly or closely.
Lose- be deprived of or cease to have or retain (something).
200
Give three (3) examples of CONJUNCTIONS.
FANBOYS (For, And, Nor, But, Or, Yet, So)
200
Fill in the blanks:
A skunk _____ a strong smell to frighten their predators away.
-Emits
-Farts
-Shows
EMITS- produce and discharge (something, especially gas or radiation).
--A skunk emits a strong smell to frighten their predators away.
200
What's wrong with this sentence?
The ATM Machine is broken.
ATM Machine
(Automated Teller Machine)
200
Is this correct?
-I don't have no service!
WRONG. It's a double negative.
Negative plus negative makes it positive.
(I don't have service!)
200
Right or wrong?
The cat is eating its food.
RIGHT
Its VS It's
Its- used to denote ownership
It's- a contraction of IT and IS.
300
What is the difference between a SUBJECT and a PREDICATE?
SUBJECT: what (or whom) the sentence is about.
PREDICATE: tells something about the subject.
300
Select the most appropriate word from the choices:
Daylight saving time is put in practice to prevent energy consumption from .... the system.
-Surpassing
-Beating
-Overwhelming
-Breaking
OVERWHELMING
Daylight saving time is put in practice to prevent energy consumption from overwhelming the system.
300
How can you shorten this statement?
Mr Smith, due to the fact that your account has been terminated and cancelled; kindly refer to your bank for the details in your charge fee.
Mr. Smith your account has been terminated. Kindly refer to your bank for the charge details.
300
Rewrite the sentences to make it more clear.
-Open your Google Chrome browser. Open a new tab. Log in to your account.
-Open your Google Chrome browser, then open a new tab. From there, log in to your account.
300
What is the root word of NOTIFICATION?
note
400
It is correct to use a PLURAL verb for this sentence:
-Ninety pesos are more than enough for that ballpen.
FALSE
SVA Rule: Use a singular verb with distances, periods of time, etc. when considered as a unit.
(Ninety pesos IS more than enough for that ballpen. )
400
What's the most appropriate ADJECTIVE to describe the customer?
-Wearisome
-Gregarious
-Appalled
-Defiant
WEARISOME
causing one to feel tired or bored.
400
How will you apply brevity in this statement?
The fluid supply in my writing implement is exhausted.
My pen is out of ink.
400
Formulate a question that best suits the customer's statement.
"I'd like my pizza toppings to be Italian Sausage, Pepperoni, and Anchovies."
What toppings would you like for your pizza?
400
Name an English word that starts with UND and also ends with UND
UNDERGROUND
500
Compose three (3) sentences while transposing the verb (DEVELOP) into the PRESENT PERFECT, PAST PERFECT, and FUTURE PERFECT TENSES.
(Three sentences are needed)
PERFECT: Completed action
-has/have + verb (ed)
PRESENT PERFECT: has/have developed
PAST PERFECT: had developed
FUTURE PERFECT: will have developed
500
Fill in the blanks:
The storm got worse and worse. Finally, I was _____ to abandon the car and continue on foot.
-Dreaded
-Obliged
-Accountable
-Fainthearted
OBLIGED
make (someone) legally or morally bound to an action or course of action. Required.
-The storm got worse and worse. Finally, I was obliged to abandon the car and continue on foot.
500
Make the agent's response more concise:
When will the changes in my account take place?
-Ms. Graham, you are such a valued and priceless customer that we want to ensure your utmost satisfaction. To answer your question, account changes requires the system to adjust accordingly. This process might take around 3-5 business days (which are weekdays, BTW). While this is happening, please make sure that you don't disrupt the changes by proceeding with another transaction. I hope I was able to help you splendidly.
-Ms. Graham, the changes in your account will take place within 3-5 business days. While the system is adjusting to the changes, kindly avoid making another transaction to ensure that the changes take place with no issues.
500
Formulate a question that best suits the customer's statement.
"I'd like to order the scarf in Teal."
What color would you like for your scarf?
What is your color preference for the scarf?
500
What five-letter word is pronounced the same even if you drop four of its letters?
QUEUE