Company 411
How many years young is our company?
What is 52 Years.
That value of each lead?
What is $4,000 to $5,000
Name the copper lines between the coil and ODU?
What is a vapor and liquid line
The most important step with your customer?
What is the greet step (agenda setting, ideal outcome,etc.)
The company that does the lending for GAC?
What is GreenSky
How many employees do we employ?
What is ~150
The percent of total revenue does the sales department generates?
What is 65-68%
A key calculation in determining proper sizing for an HVAC system?
What is CFM Calculation
When presenting its important to remain?
What is neutral
A customer who prefers low payments, is what type of buyer?
What is a payment buyer
Our Core Values are
What is...
People First
Bring More Than You Take
Leadership At All Levels
Whatever It Takes
Win the Day
You can uncover/avoid most sales objections by doing what?
What is following the Nexstar Sales Process
What is the off-set and/or Max Cut line
How many discount dollars should you hold for later use?
What is at least 20-40%
Percent of customers that choose promotions vs payment?
What is about 50%
How many other brands does our parent company own?
What is 40+
People buy when ______ is perceived greater then _______?
What is when VALUE is greater than PRICE
Your best technical tool for understanding electrical specification for a particular model?
What is the laminated Measurements Specification sheet.
After leaving the home, what's the first contact made with the customer?
What is my nightly thank you email.
The finance plan you should lead with when presenting?
What is the 84 Month Low Payment
Where can you find departmental and employee information?
What is the Intranet
To be our best, our close rate should be?
What is >50%
To be at our best, our virtual QA's should be?
What is >82%
When is the best time in the process to address price?
What is the end of Analysis and Design, after the Customer Installation Video.
The number of months the 18 month No Interest plan is based on?
What is 84 Months