Ticket Accuracy
Who to call
Quality
Right Answers/KB
R U ORANGE
100
When a unit calls in with Reg01 stuck on a blue screen after a system update, this is what you bucket the resolution as -
What is Software – BG Info Issue
100
The student
What is el estudiante? What is la estudiante?
100
The poster
What is "el cartel"?
100
the ruler
What is "la regla"
100
The dictionary
What is "el diccionario"?
200
What is OposCashDrawer1.log
The name of the log file to attach to a ticket for Cash Drawer not auto-popping
200
The trashcan
What is "la basura"?
200
The eraser
What is "el borrador"?
200
The blackboard
What is "la pizarra"?
200
The window
What is "la ventana"?
300
What is the Mobile App Workspace?
The workspace in footprints used by the Customer Care team to capture the customers experience with the Whataburger App
300
The (teacher) desk
What is "el escritorio"?
300
The backpack
What is "la mochila"?
300
The computer
What is "la computadora"?
300
The globe
What is "el globo"?
400
What is Cash Drawer, Grill Printer and Register?
In no particular order, these are the top 3 POS issues that generate the most tickets
400
Notebook
What is "el cuaderno"?
400
Pencil
What is "el lapiz"?
400
The door
What is "la puerta"?
400
The chair
What is "la silla"?
500
What is a Global or Global ticket?
Part of me is another name for the Earth or for something to create many tickets for the same issue
500
The table
What is "la mesa"?
500
The pen
What is "el boligrafo"? What is "la pluma"?
500
The book
What is "el libro"?
500
The schedule
What is "el horario"?
M
e
n
u