Attendance Policy
The Probation Length for New Hires
What is 6 months
You should create this when a patient is self-pay or has an OON plan
What is a Price Estimate?
The patient identifiers used to look up a patient
What is, name, date of birth, phone number and/or MRN?
This is the required hrs for Full-time teammates
What is 36 hrs?
You should do this throughout the day and at the end of your shift
What is cleaning and restocking your workstations and lobby?
The action taking after 4 unexcused absences is
What is a documented counseling?
This is due at time of services and not an option
What is a co-pay?
The pricing contract 22 should be added to these visits
What are Sports, School, Work and non-Wellness works DOT Physicals?
The availability to accrue PTO
What is working your required hours?
This folder should be checked at least twice a day
What is the scan folder?
The timeframe for a call out before the start of your shift
What is 2 hours?
You should do this for all insurances that is already added to the HAR
What is re-run coverage?
These should be obtained when prompted or hasn't been updated in the last year
What are signatures, photo id and insurance card?
This is the number of weeks the schedule is built through
What is 12 weeks?
The Ques that should be monitored daily and successfully worked
What is the patient, referral, appt request and charge capture WQ?
The minutes clocked in that is considered tardy
What is after 7 minutes?
This should be confirmed by the patient when multiple coverages are added to a HAR
What is the correct filing order?
What is pull all info in the guarantor tab?
For clinic early closures, you do not get this
What is Paid Time or Holiday pay?
This is to be done upon the start of your shift and when scheduling patient's throughout the day
What is Pre-registering?
The action taken after 7 unexcused absences is
What is termination?
The only expectation for a Humana Medicare plan
What is a State Employee Retiree?
This is required for all patient's unless refused with the expectation of children
What is an emergency contact?
If you have it and need to accumulate your full hours for a pay period, you submit this
What is PTO?
If brought in by someone other than parent or legal guardian, this should be obtained and documented
What is verbal consent, add patient fyi flag and witnessed?