IDs
The UV light should only be used on out of state ID’s. True or False
False, we should check all IDs with a UV light
You can’t have fraud on a cashiers check. True or False
False, there are all kinds of fake checks
How many red flags can you have with a client before you need to engage management.
3
If you have an ID you haven’t seen before, should you first engage your manager? Yes or no.
No. Use the ID guide and the UV light then engage your manager
Is it normal for the address of a payee to be different from the bank the check is drawn on?
Yes banks can be headquartered in different areas but it is a red flag if it is a small bank
True or False. A client can withdraw 50,000 cash if they did a check deposit for 30,000 3 days ago and it is not a usual transaction/ balance.
False, you need to do a withdrawal on deposit.
What is the first way we should authenticate a client?
OTP
I should keep someone’s ID if they have confirmed check fraud
No you should take a copy
Otp is an acceptable form of Id for wires
false
If you opened an account for a client 1 month ago, can you select known client when authenticating.
No, you need to have known the client for at least six months and can identify their first and last name.
What is a fraud triangle
Check P&p
Do you call the cops if someone presents you with a fake ID.
No
Name 3 primary and 3 secondary ids for the banker side.
Check P&P
Do we cash checks for non clients if they have an out of state id
Yes but use caution
If you have confirmed fraud in the branch, how do you alert the market?
Email a hot alert to loss prevention