Equipment
Which cloth do we use to clean glass with?
Microfiber!
What chemical do you use to clean the stovetop?
Cooktop cleaner
Or
Orange Zep Degreaser
Urine should be cleaned with C.L.R. because it needs to be broken down first.
NO!
The client comes up to you and asks for you to do something that is not required or is not a business operation, what's your next move?
Example-Client asks you to hang a picture on the wall.
Tell the client that you are more than happy to help! However, you have to let Casey or I handle the situation.
We don't want people A) taking advantage. B) we need to know what is going on on the job site at all times.
Rafael's Dogs are named Hersey and Squirt
FALSE!
Bruce and King
What is the tool that we use to vacuum along the walls, door jams, or when we are getting behind items or in hard-to-reach areas?
Crevice Tool!
When using the Soft Scrub with Bleach, do we need to use Simple Green after?
NOPE!
Only cleaner we have/ besides Tilex, that will kill bacteria just like Simple Green.
If you notice blood anywhere, what's your next move as far as chemicals to use?
Simple Green to Disinfect and kill viruses!
Same thing with Urine.
Spray Simple Green on the blood or urine and let it sit for 10 minutes.
The client is mad and upset and starts venting their frustrations to you, what do you do?
First- Acknowledge their concern.
Second- Direct them to me, or come find me immediately.
We never empty the vacuum bag because the vacuum works better when it's full.
FALSE!
Haha...
White Sponges are used for?
Scuff marks on walls and baseboards!
AKA Magic Erasers.
We have 3 different types of polishes, name them.
One Hint is available.
Murphy's Oil
Stainless Steel Cleaner
Quartz Countertop Cleaner
What is that pink stuff that likes to hang out in showers and inside toilets?
Bacteria!
Many people call it Pink Mold but it's NOT mold.
You're feeling like a rock star today! Flying through the dusting! Then you accidentally hit a picture frame and it falls to the ground and breaks. OH NO! What happens next?
Come get me! If the client is on-site I will address the client right then. If the client is not there we take a picture of it and send it when we leave.
Soft Scrub with Bleach is our go-to cleaner for mold in showers and shower tiles.
TRUE!
What is the most efficient way to vacuum a floor?
Start at the furthest end of the room working back towards your exit. Then use the crevice tool to get behind/under furniture, around furniture, and along the baseboards.
What's a situation we use C.L.R on?
Anytime we need to get rid of metal/hard water/mineral stains.
In the kitchen, what do we fill the sink with to clean with?
Soft Scrub!
The basic method of cleaning a bathroom is...?
Look for stains and Dust.
After dusting we do stain removal(C.L.R. or Bleach).
Clean with soft scrub-Sink area, tub, toilet.
Sanitize-Sink area tub and toilet
Sanitize door knobs and switches
Vacc+Mop
Simple Green's sit time is 11 seconds.
FALSE!
Describe how the WHITE Terry Cloths are used.
Terry clothes are used to remove dirt, grime, and stains BEFORE we sanitize or polish surfaces.
Meaning-We use these rags as the first line of cleaning. We don't use them to clean glass or use them to remove dust, hair, or polish surfaces.
What is the Ph of our Soft Scrub with Bleach?
A) Acidic 2.0
B) Neutral 6.5
C) Alkaline 12.7
C!
Remember the pH scale-Low numbers are acidic and higher numbers are Alkaline. In the middle is neutral.
This is important to know! Hard water/Metal stains need an acid cleaner to get rid of. Bacteria/Mold needs an Alkaline cleaner.
You notice a toilet that has a stain that isn't being removed by the Toilet bowl cleaner or Soft scrub with Bleach, what do you do?
Try the Pumice Stone!
When all 3 methods have been tried and still no results, ask either me or Casey for help. We are a TEAM!!
On the Clients Checklist- How do you know what tasks are expected to be completed for the client?
HINT: 2 Columns....
Everything in the Bi-Weekly column and everything in the Monthly column that's highlighted ORANGE!
Making sure our equipment, caddies, and supplies are organized is NOT something we care about.
FALSE!