Compliance
Mercy policy prohibits these gifts from patients and vendors.
High value gifts, gifts that are too frequent, or gifts that cannot be shared with the department.
Examples: gift cards/cash, trip or vacation, personal belongings of the patient/patient's family.
These fire safety acronyms help caregivers to remember the correct order of actions during a fire emergency.
What are RACE and PASS?
Rescue, Alarm, Contain/Close door, Extinguish
Pull, Aim, Squeeze, Sweep
Infection prevention guidelines allow patients to attend therapy under this condition, even if illness is present in the home.
What is being symptom-free?
Caregivers can enter a SAFE report using these three methods.
What are Baggot Street, phone call, or Epic?
While storage near the ceiling is allowed, this clearance must always be maintained around sprinkler heads.
What is 18 inches?
*this is an update as of 2026
These are acceptable ways to help families who can’t attend appointments due to the inability to pay for transportation.
What are gas cards or taxi vouchers?
*Unacceptable: visa gift cards
During these emergency situations, doors should be closed to help contain any hazard.
What are fire and tornado warning?
*leave doors open for earthquake and missing child situations.
Gloves are required for tasks like diaper changes, feeding, and handling bodily fluids—but not for this type of interaction.
What are high fives?
other examples:
These are the four types of events you can report in a SAFE system.
What are coworker events, patient events, visitor events, and unsafe conditions?
Infection prevention guidelines prohibit storing these cleaning tools in soiled linen closets.
What are brooms and vacuums?
Taking negative action against someone for reporting a concern is considered this policy violation.
What is retaliation?
This tool provides caregivers with real-time emergency alerts for severe weather.
What is a weather radio?
The required wet time for PDI wipes isn’t a fixed number—it comes from this source.
What is the label on the wipes container?
***This type of SAFE event includes behaviors like hitting, biting, or kicking directed at a caregiver.
What is a patient event?
*this type of event is also considered workplace violence and requires an incident report.
This clearance must be maintained around water sources unless a splash guard is in place.
What is 36 inches?
*nothing should be stored under a sink either
A staff member takes a patient’s credit card information over the phone and saves it in a notebook. This is a violation of what compliance standard.
What is PCI compliance? (payment card industry)
Unlike an evacuation point, this location is used after an armed intruder and is kept out of sight from the building.
What is a rally point?
You should perform hand hygiene before and after this type of interaction.
What is all patient contact?
In healthcare, this term describes an event that could have caused harm but was prevented before reaching the patient.
What is a Great Catch?
*also known as a "close call" or "near miss"
This personal item should never be kept within patient reach, including at check-in or check-out desks.
What are drinks/water bottles/cups?
*this also includes caregiver food
This common mistake can expose patient information if you walk away from your workstation.
What is not locking your computer screen?
During a transition, your elopes out the front door. These are the next steps you should take.
What are notify your leader, enter a SAFE.
Infection prevention identifies this offstage location as a frequent but overlooked contamination site.
What are caregiver workstations?
When submitting a SAFE report, you must take this step to ensure proper follow-up.
What is notifying your leader?
Items must not be stored directly on the floor unless they meet these requirements
What is stored in a sealed container on wheels or is a piece of equipment with wheels?