CCE General Information
Is this cleanhoicesenergy.com the right CCE website?
No, this is the right one: cleanchoiceenergy.com
Explain how to save energy in the summer season. Give us at least three ways.
Manage your thermostat wisely. Don’t use more air conditioning than you need to.
Adjust your thermostat when you’re out of the house, when you’re on vacation, and even at night to save energy and money.
Replacing filters can improve airflow and increase the efficiency of your heating system. Switch to energy-efficient lighting.
Is it true that the electricity delivered to customers is a mix of solar farms, wind power, and natural gas?
No, the electricity that you receive at home comes from solar farms and wind farms located in the field.
How do I know I am actually getting clean energy?
You’ll see CleanChoice Energy replace your supplier on your same electric bill. We will also send you newsletters and impact statements that keep you up-to-date on your renewable energy plan. We’re authorized to do business in your state and regulated by your public service commission.
Can we offer a gift card to NY residents? and Why
No, due to NY state regulations, we cannot offer any gift cards, but we have the option for CleanCredit, where the customer can buy products for energy savings at home.
CleanChoice is proud to connect more customers than ever to clean energy.
We are striving toward a cleaner future powered by energy generated at our own solar farms. With the support of our customers, we are developing more solar farms and expanding access to clean energy through a variety of nationwide clean energy solutions.
Turning off the light and unplugging unnecessary equipment will reduce the monthly consumption, but why?
Of course, it will help you reduce your monthly consumption, and you need to make sure you turn off the lights every time you leave a room. Developing this simple habit can have a big impact over time!
What is the difference between a fixed and variable rate? Explain in your own words.
Fixed Rate
An all-inclusive, per-kWh price that will remain the same for at least three billing cycles or the term of the contract, whichever is longer. A fixed price will remain the same, usually for a set period of time.
Variable Rate
The price you pay per kilowatt-hour for electricity may be determined by the market or other factors considered by the retail energy supplier. Since the market cost of electricity changes frequently, your rates could too.
Is there a dedicated line from the solar or wind farm to my home?”
There’s no extension cord long enough to plug a windmill into your meter-- and because of the way electricity works, no one needs one; instead, whenever you use electricity, we replenish it to the grid from clean wind and solar sources located in the region. The more folks who switch to pollution-free renewable energy and make the clean choice, the more we displace dirty fuels and green-up our grid
What is the lowest amount for a gift card?
$25.00
Can you enroll my business and residential accounts?
Our vision is to supply 100% clean energy, If you have a small business, you're able to sign up for it, and you may not be charged an early termination fee except in the state of Illinois.
Can small steps to work with CCE make the difference?
Small steps like these can make a big difference in your home’s energy consumption, and you are also helping to reduce pollution in the world for future generations. We are giving you a fixed rate, so you don't need to worry if the price of the energy goes up in the market.
Aren't we a utility company? and Why?
We're not a utility company. We're a renewable electricity supplier.
How the Wind Power Energy Works
Solar farms, also known as solar parks or solar fields, are large areas of land containing interconnected solar panels positioned together over many acres to harvest large amounts of solar energy at the same time. Solar farms are designed for large-scale solar energy generation that feeds directly into the grid, as opposed to individual solar panels that usually power a single home or building.
How long is it going to take for a customer to receive the gift card?
In the states where it takes 4 business days to be approved by the utility, it takes 3 to 4 weeks to get the reward; however, in the states where it takes 1–2 billing cycles to be approved by the utility for the start date, it is 3 to 4 weeks after the approved start date.
Where can I call if I am not satisfied with the service?
If, for any reason, you are unsatisfied with your clean energy service, please call our customer care line toll-free at 1-888-988-9564.
Why can the customer reduce their monthly consumption by switching appliances?
Increase your home's energy efficiency by upgrading to an Energy Star-certified dishwasher, refrigerator, or dryer. Check out energystar.gov to find energy-efficient products and rebates.
Why will the customer have reliable service with CCE?
When you choose CleanChoice Energy as your energy supplier, we purchase renewable electricity on your behalf in the form of grid power. All of the power you use is replenished on the grid with 100% clean, renewable energy instead of polluting power sources. Your utility will still maintain your lines and provide reliable service.
Tell us more benefits of clean energy.
During the summer, this is even more important and more difficult, as keeping your home cool might increase energy consumption. Here are some simple ways you can reduce your energy usage during the hot summer months, lowering both your energy bill and your carbon footprint.
You can start using your thermostat wisely. Don’t use more air conditioning than you need to; adjust your thermostat when you’re out of the house, when you’re on vacation, and even at night to save energy and money. Adjusting the temperature on your smartphone automatically based on the current weather
Where can I use my gift card?
You can use the card at any place where you would like to pay or buy with Visa or Mastercard.
What is the role of the Environmental Protection Agency (EPA)? and Renewable Energy Certificates (RECs)?
To keep track of the electricity generated by "green power" sources like solar and wind, all the electricity CleanChoice Energy customers use is replenished with 100% wind and solar energy. For example, when solar panels are running, the electrons move directly into the appliances in your home first and then out on the grid to power your neighbors’ homes.
Why will switching to LED bulbs reduce energy consumption?
LED bulbs use up to 75% less energy than incandescent bulbs! If you switched all the incandescent bulbs in your home to LEDs, you could save a pretty penny on your energy bills.
Why does cleanchoice mean a beautiful future, a bright future, and a healthy environment? Explain in your own words.
Means that everyone could be part of the work that we are doing here. With the support of our customers, we are developing even more solar farms and expanding access to clean energy through a variety of nationwide clean energy solutions.
Tell us more benefits of clean energy.
Increase your home's energy efficiency by upgrading to an Energy Star-certified dishwasher, refrigerator, or dryer. Check out energystar.gov to find energy-efficient products. This will help you reduce your monthly energy consumption.
How do I offer the gift card to the customer?
This will be evaluated based on the agent's answer.