Thomas Killman
This style means stepping away or putting off a conflict instead of dealing with it right away.
What is Avoidance?
This style involves hiding your true thoughts and feelings to avoid conflict or confrontation.
What is Passive communication?
When giving feedback, you should always focus on the person's this, rather than attacking who they are.
What is their behavior?
You use this style when you focus on winning or getting your way, even if others disagree.
What is Competition?
You are using this direct, honest, and respectful style when you clearly express your thoughts while respecting others.
What is Assertive communication?
To make feedback helpful, you should explain what needs improvement by providing these along with practical suggestions.
What are specific examples?
This style happens when you put the other person’s needs first just to protect the relationship.
What is Accommodation?
Sarcasm, subtle roadblocks, and showing anger or frustration indirectly are examples of this style.
What is Passive-Aggressive communication?
When receiving feedback, you should do this carefully without interrupting or becoming defensive.
What is listen?
When both sides give up a little bit of what they want to meet in the middle, they are using this style.
What is Compromise?
This harmful style relies on harsh, insulting, or threatening language intended to hurt or dominate others.
What is Aggressive communication?
If you don't fully understand the feedback someone gives you, you should do this instead of taking it personally.
What is ask questions for clarification?
This style takes the most teamwork because you work together to find a solution where everyone wins completely.
What is Collaboration?
Out of these four styles, this one is considered the most effective for setting clear boundaries and maintaining healthy workplace relationships.
What is Assertive communication?
In our meeting example, the employee improved their skills by accepting useful feedback instead of taking the manager's advice this way.
What is personally?