Policies & Procedures
The length of time an item should be held in lost and found before it is sent to MMDC
one week
Extensions at Purdue typically begin with one of these two numbers
six (6) and four (4)
The correct number of keys to order for a core change
Capacity + 1
These three webpages should be open in order to approve time.
Sub It Up, Webclock, Webclock Issues Form
This Microsoft Application can help people schedule meetings with you easily
Bookings
The number of days in which a withdrawal workflow must be completed.
FIVE (5) Calendar Days
When sending bulk emails from the Hall Account what feature should be used in order to ensure privacy of students
The minimum number of hours per week required of all Student Office Staff during the Academic Year.
10
This important button is what makes the scheduled shifts in Sub It Up viewable to students
Publish All Shifts
The time period in which a clerk calling off should contact the ADRS On-Call
4:30 PM - 7:30 AM
Who do you email your supply orders to?
If you're unsure whether or a student's key has been previously checked back in, you can look here on their StarRez Profile.
Bookings
The document signed by all SOS and then uploaded into their employee file.
This section of StarRez features the ability to sort by booking type, room type, and dates. It also shows if a student is in Tentatives, Reserved, In Room Status, etc.
Occupancy Graph
The four required certifications for StarRez Access
Data Classification and Handling Educational resources
Family Educational Rights and Privacy Act (FERPA)
Gramm Leach Bliley Act/Financial Services Modernization Act of 1999 (GLBA)
Protecting Social security Numbers at Purdue University
This report should be printed in two formats on a weekly basis. Name the report, the formats, and where the printed copies should go.
Directory Alpha with Restricted Dir Listings-No Photos; A to Z (Last Name) and Numerical by Room; Emergency Binder
What are the only statuses we should use for keys in Star Rez?
In, Out, Lost
Provide the point value and name of this level of Progressive Discipline. An official warning about missing expectations and revisiting expectations in person with the student, signing the written warning in person.
Formal Written Warning, 4 points
Res Services > Front Desk Operations > Email Templates > Other > Out of Office Auto-Reply Template for Clerks