This word is added specifically to address the POV that ETS does not operate like a typical shared service.
What is Business?
100
The tenants of our mission.
What is quality, speed of delivery and cost competiveness?
100
Profitably creating value by doing things in new and different ways. It includes research and development but is much broader and encompasses improvements in every aspect of our business.
What is Innovation?
100
Who are the 5 leaders in IO under Anupam Khare and what groups do they lead?
Who are:
Huff - Client Arch
Malally - Computing Services
Jones - Recovery and Storage
Koehn - Authentication and Email
Downs - Communication Services
100
Picture 1
Who is Randy?
200
ETS can deliver more value to Koch by providing these versus merely being an order taker.
What are Solutions?
200
5 groups within IO.
Client Arch, Storage & Recovery Services, Authentication and Email Services, Computing Services & Communication Services
200
The quality of the infrastructure is such that it performs its intended function during expected times without degradation or failure that impacts the business processes.
What is Reliability?
200
Who are the Relationship Managers and what companies are they assigned to?
Who is:
Engel - KRC (Guardian)
Stiger - INVISTA (Molex & KBS-E and KBS- A)
Blackburn - GP
200
Picture 2
Who is Matt?
300
Looking for alternate or new ways to meet the Koch business needs.
What is Profitably Brokering?
300
Mission and tie in to Vision #1
Continuously innovate to deliver cost -effective products
What is Competitive?
300
Select, reward, and provide opportunities for individuals who create or have the potential to create the most value for Koch by utilizing a combination of MBM, aptitudes, skills, and knowledge
What is Talent?
300
Who is our company president?
Who is Richard Swan?
300
Picture #3
Who is Van?
400
ETs has always expected to be this and through our history has been. But we can improve through operations streamlining and removing process inefficiencies.
What is Competitive?
400
Mission and tie in to Vision #2
...production activities include ... preventative maintenance and monitoring...
What is Proactive?
400
Who enables ETS to achieve the vision by focusing on the initiatives?