design connection
client considerations
service essentials
100

Consisting of horizontal and vertical lines 

What is rectilinear?

100

Ectomorph, mesomorph, and endomorph

What are body types?

100

Strategy used during a client consultation to help establish rapport and build credibility with each client

What is connect service essential?

200

The state of equilibrium existing between contrasting, opposite or interacting elements

What is balance?

200

Outline of an object from the side, especially the side view of the face and head

What is a profile?

200

Strategies used during the service experience to ensure successful results; include connect, consult, create, and complete 

What is service essentials?

300

Visual perception of the reflection of light

What is color?

300

Appears elongated and angular; widest area is at the cheekbones, while the forehead and chin are narrower

What is a diamond face shape?

300

A process that helps a professional understand exactly what clients expect from their visit to the barbershop

What is a consultation?

400

Three-dimensional representation of shape

What is form?

400

Seven common shapes. Oval, square, round, oblong, pear, diamond, and heart

What is face shape?

400

Strategy used during a client consultation to analyze client wants and needs, visualize the end result, organize the plan for follow-through and obtain client consent

What is consult service essential?

500

Consists of a series of connected points

What is a line?

500

Short, wide and angular with straight lines; front hairline and jawline almost horizontal 

What is a square face shape?

500

Identifies what a product will do

What is a benefit?

600

Off-center arrangement; created when weight is positioned unequally from a center axis

What is asymmetrical balance?

600

Shoulders and hips approximately same width

What is a rectangle body shape?

600

The characteristics of a product or “what’s in it”

What is a feature?

700

Symbol used to identify straight and curved lines, angles and directions 

What is celestial axis?

700

Widest at waist and hips, narrower at chest and shoulders

What is a triangle body shape?

700

Strategy used during a client consultation to produce functional, predictable and pleasing results

What is create service essential?

800

Form, texture and color; major components of an art form, or part of the artistic whole

What are design elements?

800

Factors in a person’s life such as job/career, hobbies, family, time available, finances and hair-care skills

What is lifestyle?

800

Strategy used to review the service experience and client satisfaction, offer product recommendations, express appreciation and provide follow-up

What is complete service essential?

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