Which of the following is not offered in DataTrak? (Locker Management, CheckIn, QuickBooks Integration, Scheduler)
QuickBook Integration
100
What does the IVR stand for?
Interactive Voice Recorder
100
True or False: The CASS Verification System is provided for Full Service offerings only.
False. It is provided for both Full Service and Processing Plus offerings.
100
In what year was ABC founded? What does ABC stand for?
1981, American Billing Company
100
What does MICO stand for?
MYiCLUBonline
200
What does UDF stand for?
User Defined Fields
200
When are PBP (Payment by Phone) files created?
Daily
200
What is the typical fee for PCI?
$19.99
200
Who or What is ABC? What is our only purpose at ABC?
A software development company that provides club management software and payment processing, primarily to the health and fitness industry. To create a “Raving Fan”…by pursuing success through a daily commitment to excellence.
200
When is DataTrak Support available?
24/7/365
300
Name three places in DataTrak where a signature can be captured digitally and stored for reference.
Recurring Services, EAE, Member Documents
300
Letter #2 in the collection process is sent on delinquency day number ____.
11
300
What is the typical amount charged for late and service fees?
$9.50 and $23.50
300
– Name the new executive over IT.
Lee Washington
300
When does a club typically receive onsite training during the initial setup/conversion?
5 days prior to the first ABC billing date
400
What are the different agreement renewal types?
None, Auto Renew to Open, Auto Renew to Term, Term Renewal
400
When are the files created for Credit Card Files and EFT (ACH) Files created?
Credit Card is the day of for the day of, EFT are the business day before
400
What are the three largest collection days?
1st, 15th, 5th
400
What was Tim Carter’s position prior to Revenue Now?
Merchant Services
400
Name 3 vendors that ABC works with via web services (connectivity).
InTouch, Club OS, NetPulse, Retention Management, VFP, Medallia
500
What is the category and subcategory in a Recurring Services Projection report?
Recurring Services, Recurring Cash Flow - Beta
500
What are the two return codes for EFT that will allow us to reattempt the drafts?
R01, R09
500
What is the statement rate in a per transaction billing proposal?
Double the base rate
500
How many employees does ABC have? (500-600, 600-700, 700-800, 800+)
790
500
What feature allows personal training staff to monitor their schedules from any computer using any web browser?