Fuel Assistance
Electric Assistance
NHN
Food Pantry
Manual/Procedures
100

Heating types eligible for a fuel assistance benefit.

What is ALL OF THEM! Electric, Nat. Gas, Coal, Propane, Wood/Pellets, Oil, Kero, Mobile Mix/Blend.

100

Monthly discounts are offered to eligible households with electric bills which are in a household members name.

What is 8%, 22%, 36%, 52% & 76%?

100

The time frame in which a household is eligible to receive the maximum benefit

What is 24 months?

100

The time frame a household is eligible to receive assistance

What is once every 30 days? Or as needed with referrals to DHHS and other pantries.

100

Application pre-applied 10/2/19, applied 10/20/2019, pre-accepted 11/3/2019, pre-denied 11/7/2019, and pre-accepted 11/15/2019. This application is filed to be certified when

What is 11/3/2019?

200

Priority period for these 3 categories begins July 1 and runs through September 1 each season.

What is HH with members over age 60, under age 6 & disabled individuals?

200

These are waived as part of being enrolled in EAP.

What are late fees and security deposits?

200

Maximum dollar amount allowed within 24 months for eligible households with electric heat.

What is $300?

200

Agencies keeping the pantries stocked

What is USDA, Aldi & Hannaford?

200

Have a 1099, the calculation for an IRA.

What is /365 * 30?

300

Assurance 16 emergency application time frames for no & low

What is 18 hours for No Fuel and 48 hours for Low Fuel?

300

Eligible households receive discounts for this long

What is 1 year and 2 years for over age 65 with fixed income?

300

Eligible households cannot have been eligible for what and when...

What is FAP within current or last season?

300

Can't seem to get rid of them

What is apples or kidney beans/chick peas?
300

LIHEAP is the acronym.

What is Low Income Home Energy Assistance Program?

400

Fuel Assistance Program run between these dates

What is December 1 (usually) through April 30 (usually)?

400

EAP program date of annual program rollover

What is end of September or September 30?

400

Exceptions for electric bill not being in current household members name

What is DV orders, deceased spouse, etc? Same as EAP
400

Food Pantry forms should be upload on what regular basis...

What is weekly?

400

Applicants can appeal decisions when...

What is denied for any reason or unsatisfied with approval amount/benefit?

500

Would this be in compliance, application started 1/1/2020, pre-denied 1/31/2020, pre-accepted 2/1/2020, and enrolled 2/1/2020.

What is no? Out of compliance for being in applied for over 30 days.

500

Number of digits in Eversource account number

What is 11?

500

Household must have the following to qualify

What is no current/recent FAP; ineligible for FAP by OI/heat included with rent subsidy; must have disconnect or upcoming payment unable to make; OR over age 59 with no disconnect but still falls under the no current/recent FAP guideline?

500

Qualifications for receiving assistance

What is USDA income guidelines, eligible for DHHS, FAP, EAP, housing/section 8, etc.?

500

Pay Stubs, see hand out. Application started on 8/28/2019, name app start/end date & pay stubs used.

What is?? Discussion

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