EP Program
Clinic-specific
Trick Questions
Communication
Potpourri
100
This tool is used to rank threats to our clinics and subsequently direct the focus of our plans, training, and exercises.
What is a Hazard Vulnerability Analysis or HVA? 1. Winter weather 2. Information systems failure/cyber attack 3. Epidemic 4. Violence/Active shooter
100
This button is used to alert staff of a security issue and obtain assistance.
What is the registration doorbell? The doorbell should not be used in situations where an active threat possesses a weapon.
100
These tools can be used to account for all staff, patients, and visitors after they have evacuated the clinic
What is teamwork, paper and pen, staff vehicles, appointment schedule, improvisation.
100
What are the phone numbers for the employee hotline, Incident Command, and 24/7 media relations?
See clinic guide for phone numbers
100
This process is used during an emergency to obtain staffing resources from clinics or for a clinic emergency.
What is Labor Pool. Labor Pool will be activated if staffing resource needs at the hospital are maxed-out. Hospital Labor Pool will be activated first. If needed, Expanded Labor Pool will be activated to obtain clinic staff. During an actual event, it is very likely that Expanded Labor Pool will be activated.
200
This plan provides general guidance for response to an emergency at the hospital and/or affiliated clinics
What is the Emergency Operations Plan or EOP?
200
These procedures will be used when communications and information networks are not available?
What are downtime procedures?
200
This tool can be used to contact all staff that work at your clinic
What are department calling trees? Do these exist? Have they been updated? Do other tools exist at your clinic?
200
You have been briefed on a clinic emergency. What do you do with this information?
Conduct a department/clinic huddle. Based on the information provided, assess and report clinic/department needs, assign roles to clinic staff as needed, fill an Incident Command position if requested.
200
When should 911 be called?
Call 911 early for any situation where there is a concern for safety or a need for law enforcement assistance. Do not hesitate to call 911. Officers can be recalled if the incident is resolved before law enforcement arrives.
300
The Emergency Operations Plan can be found where?
On The Source under the Emergency Preparedness page. Emergency policies, guides, and tools can be found there as well.
300
At your clinic, who can initiate the Threat Management Team process?
Staff should share concerns with manager/supervisor. The manager/supervisor should work with the nurse lead to initiate the TMT. See the TMT calling tree for your clinic.
300
This person is a key decision-maker at your clinic and is responsible for closing clinics, releasing staff, scaling back services, etc
Who is ? A specific position and name is needed for each clinic.
300
A tornado has impacted your clinic. Everyone is ok. What communication should occur?
Call clinic leadership. If clinic leadership is unavailable, contact the Administrator-on-Call, House Supervisor, Incident Command, or Brady.
300
Patients, visitors, and staff will rally at this location if they have run out of the building due to an active shooter
Any safe location outside and away from the clinic. Safety is our first priority. The established rally point may not be safe due to planning by the active shooter. Visitor, patient, and staff accountability will be addressed through Incident Command.
400
Where will Incident Command be located for any clinic emergency?
Incident Command will be established at the hospital as needed for all clinic emergencies. Clinic leadership will be assigned Incident Command positions.
400
Post-it notes, garbage cans, magnets
Items clinics use to indicate a room has been checked and cleared during an evacuation
400
At your clinic, this person monitors weather conditions and shares information with clinic decision makers
Who is ? A specific position and name is needed for each clinic.
400
This tool used by the hospital provides emergency notification, HICS position assignment, information collection and sharing, and centralized communication
What is eICS? Accounts are created in the web-based eICS tool to allow incident management staff to work efficiently and remotely.
400
This system is used to manage an emergency. This system is standardized, scalable, and part of our EOP. This system is comprised of staff positions, uses objectives assigned to these positions, and facilitates delegation of duties.
What is the Hospital Incident Command System (HICS)?
500
How do you "activate" the Emergency Operations Plan?
Information concerning an emergency should flow up through the normal chain of command to clinic leadership. The Administrator-on-Call, House Supervisor, or designee will assess the information and "activate" the EOP as needed. See page 11 of the EOP.
500
What is your role in the emergency preparedness program for your clinic?
Participate in plans, training, and exercise development. Communicate concerns to clinic leadership to "activate" the EOP. Receive incident information from briefings. Share incident information with staff. Assess clinic needs. Coordinate emergency actions with leadership and staff.
500
This is an established location where staff, patients, and visitors will go to in the event of an evacuation.
What is a rally point? Where is your clinic's rally point?
500
This is the best way to get a response from Brady if there is an emergency or potential threat.
What is paging via On-Call/Smart Web?
500
Emergencies are stressful. This tool is used to provide support to staff via counseling, connection with community services, or other mental health needs.
What is HICS? Counseling via pastoral care, community resources, EAP, and other resources will be coordinated by HICS.
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