My Patient Might Die
I Guess I Learned Something
Are You Healthy?
Sorry I'm Late
Is This Important?
100

The minimum duration required when washing your hands with soap and water. 

20 seconds or more

100

MA or OCCA Scrub Color


Teal

100

An Example of a Medical Emergency 

Heart Attack, Stroke, Respiratory disrtess, etc.  

100

The earliest time you can clock in for a scheduled shift. 

At scheduled time or 5 minutes after. 

100

The time allotted to complete the initial skills checklist 

before 90 days of employment.

200

Any event that is a safety concern to patients or non-patients needs to be reported by creating a....

SERS Report


200

What should be documented in the chart when you use an interpreter?

Interpreter ID

200

The acronym that outlines the steps followed for a building fire (Code Red)

RACE

200

The first person to notify in the chain of command 

The leader with the least amount of authority should be notified first

200

When I am allowed to use PTO hours.

After 90 days of employment. 

300

Why do employees park in the spots farthest from the building? We are trying to prevent.....?

Falls

300

The process of confirming that the Patient understands the information you educated them on

Teach Back method

300

The acronym that outlines the steps followed for using a fire extinguisher. 

PASS

300

Violations of the attendance policy standards or any misconduct will result in

An Occurrence and may progress to corrective actions.

300

What tasks cannot be delegated. 

Assigned job responsibilities and tasks outside the person scope of practice cannot be delegated. 

Clinical staff can only delegate to those who hold a lower level license than their own (MD>RN>LPN>MA). 


400

What resources do you have if the patient doesn't speak English 

Cyracom Interpreter Tablet and Language line

400

The actions required when receiving medical records from an outside facility (External Documents)

Verify two patient identifiers are on the first page and stamp first page with document type stamp. Select the correct document type and write in the correct subcategory. Paper clip them together and place in the green folder. 



400

What words should be used when describing aggressive / violent individuals to Security. 

Agitated, Disruptive, Destructive, Dangerous, Threat of Lethal.

400

The process for documenting a break that was taken OUTSIDE of the facility

Clock out at the start of your break and back when the break is over

400

How to treat hypoglycemia.

The rule of 15

500

If a blood pressure taking with an automatic B/P machine is abnormal, what do you have to do. 

Re-check with a manual B/P

500

The acronym for preforming a motivational interview

O.A.R.S.

Open Questions

Affirmations

Reflective Listening 

Summarization


500

An example of Agitated behavior

Pacing, Fidgeting, Arms crossed, Facial Grimacing  

500

The person to notify when you are going to be absent or late.

Your departments manager or assistant manager

500

The Medical Alert process

The caregiver/responder will call out in a loud voice for assistance “medical alert” and the specific location. 

If there is a serious injury or medical emergency, 9 - 911 will be called. 

Perform CPR following BLS protocol if indicated.

Create a SERS report and fill out the medical alert worksheet.  



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