Roles and Responsibilities
Reality Shock
Novice to Expert
Generations
Communication and Feedback
100
Experienced practitioner who provides transitional role, support and learning experiences to new staff
What is a Preceptor?
100
The reaction of the new employee when they enter the work place
What is Reality Shock?
100
Seeks rules and guidance for actions "Just tell me what I need to do and I'll do it"
What is a Novice?
100
Sense of accomplishment, strong sense of self, takes charge, makes decisions, delegates responsibility
What is the Veteran Generation?
100
7% Verbal 38% Vocal 55% Visual
What are the 3 V's of Communication?
200
Provides safe learning environment
What is the Protector Role?
200
Honeymoon, Shock/Crisis, Recovery, Resolution
What are the Phases of Reality Shock?
200
Begins to set long range goals, becomes efficient, organized, comfortable with routine, able to prioritize
What is Competence?
200
Drawn to opportunities that offer them opportunities to learn, enjoy and be recognized
What is Generation X?
200
Hears sound and words-not meaning and content
What is a Superficial Listener?
300
Coaches, Encourages and Validates
What is the Educator Role?
300
Goals not met, outrage, negativity, rejects work values
What is the Shock Phase?
300
Fluid skill performance, understanding of the total situation, navigates the system to create change
What is Expert?
300
Challenge is motivating them to get involved
What is Generation Y?
300
400-500 words per minute
What is the speed of thought?
400
Observes performance of standards of practice
What is the Competency Validator?
400
Sense of humor returns, tension lessens
What is the Recovery Phase?
400
Confidence in their own knowledge and abilities
What is Proficient?
400
Values frequent feedback and recognition for their performance
What is Genration X?
400
Enables people to see the choices they have available-other ways of doing things
What is Feedback?
500
Uses team approach for teaching, learning & competence validation
What is the Socializer Role?
500
Conflicts in values resolve either constructively or destructively
What is the Resolution Phase?
500
Needs guidance and seeks contextual knowledge
What is Advanced Beginner?
500
Get involved because it is the right thing to do, gives back to the community
What is the Boomer Generation?
500
Improves results and morale, motivates, raises trust
What are the benefits of Feedback?
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