Roles and responsibilities
Professionalism
Communication
Understanding the patient
Rights and ethics
100

What needs to come first in medical facilitie?

The patient

100

List 5 hygiene requirements 

Maintaining a clean professional appearance 

hair must be pulled back and clean 

wear the required uniform

no strong perfumes or body sprays

shower 

100

What is medical jargon

Medical terms that the patient may not understand and frighten them

100

list 3 examples of biomedical variations

Skin color

hair color

body Structure 

100

What is confidentiality

Maintaining the privacy of a patient

200

What is cross-training?

Versatile or an individual is trained to do a variety of things.

200

When done taking notes on a patient what should you do when done with the sheet

Discard/Throw away

200

What are the 3 styles of communication 

Assertive

aggressive

unassertive

200

list 3 social practices

Language

religion

music

200

What is PSA 

Practitioner-assisted suidcide

300

The patient care technician(PCT) may also be what?

A certified nursing assistant 

300

To maintain a professional work environment what at all times be left outside of the hospital 

Personal problems

rumors 

personal calls or business 

office politics

300

Why is documentation important

to meet many demands of the health, accreditatio, medical insurance, and any legal systems
300

If the patient is having difficulty filing out paperwork what should you do

Ask the nurse for assistance

300

To practice safely, the health care team must be familiar with common what

Legal issues in health care

400

List 3 tasks that both a CNA and PCT can perform

Vital signs

oral care

hourly rounding

400

What are work ethics

It is a set of values centered on importance of work and manifested by determination or desire to work hard.

400

What does the acronym SBAR mean

Situation, background, assessment, and recommendations (report)

400

What is culture

The customs, arts, social intuitions, and achievements of a popular nation

400

finish the sentence 

the breach of duty was the     cause of the harm  

Proximate

500

List 3 tasks that only the PCT can perform

Phlebotomy

urine diagnostic 

electrocardiography 


500

What is insubordination 

The refusal to preform assigned tasks

can cause in employment termination 

500

What does PHI mean, what are examples of it and why is it so important

Protected health information 

examples are patients name, date of birth, and diagnosis

because it would violate HIPAA

500

What is ethnocentrism 

Evaluation of other cultures

500

The PCT has the responsibility to practice within what

within the legal and ethical boundaries of practice

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