Rain or Shine
Offline Ops
The Rulebook Rundown
Metric Masters
Popcorn and Paparazzi
100

Sign up for this to receive emergency announcements and updates from Baylor.

What is the Baylor Emergency Notification System?

100

A period when a clinical application is unavailable due to system maintenance or an unplanned outage.

What is Downtime?

100

In the event of a medical emergency in a Baylor Medicine outpatient clinic, what is the first action staff must take?

What is call 911 and provide BLS until emergency personnel arrive?

100

This quality metric involves asking the patient about their tobacco use, including smokeless tobacco

What is the Tobacco Use Screening and Cessation Intervention quality metric?

100

This pop culture icon made headlines in 2023 with her record-breaking "Eras Tour." 

Who is Taylor Swift

200

In the event of an EPIC downtime or internet outage, this resource contains information on how to proceed with clinic until the systems are back online.

What is the Downtime Procedures binder?

200

To ensure patient safety, staff must ask for two patient identifiers at key points of care. What are the two most commonly used identifiers?

What are the patient’s name and date of birth?

200

This quality metric is positive if the patient has had 2 or more falls in the last 12 months, or a single fall in the past 12 months that caused injury.

What is the Fall Risk Screening?

200

This platform’s short videos have dominated internet trends and dances, especially among Gen Z.

What is TikTok

300

Internet application for viewing downtime patient reports in the event of an EPIC downtime.

What is BCA Web?

300

According to clinic policy, if a patient arrives more than 20 minutes late, staff should try to work them in during or after clinic—but only if this doesn’t affect timely patients. If that’s not possible, what should clinical staff do next?

What is evaluate the patient’s medical needs to determine the appropriate timeframe for rescheduling?

300

If this metric is positive, the provider may place a referral to psychiatry.

What is the Depression Screening?

300

This Grammy-winning artist shocked fans in 2024 by dropping a surprise country album titled "Cowboy Carter".

Who is Beyonce

400

Used to view and print downtime patient reports in the event of an internet outage.

What is the Downtime Computer?

400

After a needlestick or splash exposure to bloodborne pathogens, what is the first thing staff should do regarding the source patient?

What is instruct the source patient not to leave the clinic and inform the Clinic Manager?

400

This Quality Measure involves reviewing the patients current medications.

What is Medication Reconciliation?

400

Pedro Pascal became a fan favorite in this post-apocalyptic HBO series based on a video game.

What is The Last of Us?

500

Location where departmental downtime documents are stored (in addition to the downtime binder)

What is the Downtime TEAMS folder?

500

According to Baylor Medicine policy, what must be used to provide effective communication for Limited English Proficient (LEP), Deaf, or Hard-of-Hearing patients in both in-person and telehealth settings?

What is a Baylor Medicine-approved translation/interpretation services vendor or a qualified interpreter? (i.e. Language Line)

500

This quality measure involves documenting the patient's primary care physician in their medical record.

What is the PCP listed metric?

500

In 2024, this K-pop group announced a temporary hiatus as members fulfill military service obligations.

Who is BTS?

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