Cancellations/No Shows
Case Notes & Treatment Plans

Retention of Files
Removing Clinical Information
Social Media
100

The term used when a client cancels an appointment more than 24 hours prior.

What is Regular Cancelled?

100

The maximum number of days within which case notes should be written and sent to a supervisor for signature, if required.

What is 7 days?

100

The entity that owns each clinical case record.

What is Outreach?

100

Confidentiality in clinical work.

What is critically important to the integrity of clinical work?

100

The policy of Outreach regrading contact with clients via social media.

What is to refrain from any contact via social media with clients?

200

The term used when a client cancels an appointment less than 24 hours prior.

What is Late Cancelled?

200

The overarching question that case notes should answer.

What is the medical necessity of the service?

200

The duration for which Outreach will keep all clinical case records.

What is 7 years?

200

The requirement for using client information for academic purposes.

What is the Outreach supervisor's knowledge and permission?

200

The recommendation for clinical interns and externs regarding social media interactions.

What is consult with their supervisor?

300

The term used when a therapist cancels an appointment.

What is Staff Cancelled?

300

The frequency with which treatment plans should be updated.

What is at least every 6 months?

300

The retention period for any child sexual abuse case file.

What is until two years past the childs 30th birthday?

300

Simply changing the client's name for de-identification.

What is not sufficient in removing clinical information?

300

The type of measures therapists can take to limit tension when a client attempts to connect via social media.

What are strong privacy settings and changing social media name?

400

The term used when a client does not contact the counseling center or therapist and does not attend the appointment.

What is Failed?

400

The document that serves as the treatment plan for Medicaid cases.

What is the IM+CANS?

400

The condition under which a case file should be kept beyond 7 years.

What is if the case is currently or has been involved in legal proceedings?

400

Examples of sufficient de-identification measures (name any two)

What are changing of gender, age, birthday, identifying family dynamics?

400

Referring to clients on social media.

What is something that is not permitted on social media?

500

The action a therapist should take if a new client fails to keep the initial appointment.

What is contact the client within 48 hours and offer another appointment?

500

The items that must be included in every case note (name any three).

What are date of service, name of service, start and end time of service delivery, participants, location of service delivery, description of treatment or interventions utilized, description of the client's response to treatment interventions and any clinical observations, and signature of the therapist?


500

The policy regarding the release of clinical notes or summaries.

What is no clinical note or summary is to be released without prior authorization by a supervisor?

500

The person who must authorize the release of clinical notes or summaries.

Who is the supervisor?

500

Example of posts not allowed to make on social media (give one)

What are posts like "Today I had a really powerful session with a young man" or "Doing therapy with a girl who has an eating disorder is really tough"?

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