Handle this objection
Cloudbeds is too expensive for me
Value sell
What is the definition of Demo Win Rate?
The result of all demos won / demos completed
You want to discuss something with the South LATAM team that's business related, where would you post?
South LATAM
This is the Cloudbeds motto
Everyone was crazy about her ...
Locos por Mary - There´s something about Mary
Cloudbeds doesn't have a mobile app
We are mobile friendly, all changes can be made from a phone, and we have an app coming
What is the definition of ASP and what is our target?
Average Sale Price in SA 120+ and +95 in Brazil
You need urgent assistance from the Billing Team, what are the 2 steps to follow
Chatter (in the Account) and post it in Billing_Support
This is the first step in a demo
Agenda Statement (Discovery/BANT/building rapport)
In what movie the main character won´t stop running
Forrest Gump
I've heard that you can't call someone for help directly with Cloudbeds and that you have to email/web form?
Our ticket system and form system is monitored 24/7 unlike traditional 9-5 call centers and is more efficient!
What is our target for Demo Win Rate?
50%
You need urgent help from the Ops Team, what 2 steps would you follow?
Message in Chatter (account) and post it in #customer_coaches_urgent
Consultative
In this movie, the main character is not alive
Ghost (Patrick Swyze and Demi Moore)
Cloudbeds doesn't have enough financial reporting for me and my business (name at least 1 report that's useful to a property we have)
Yes it does, we have many standard financial reports (name at least 1)
What is the definition of Lead Win Rate?
All leads won / leads worked
You want to post something funny or pics from your holidays or a concert you attended just with your South LATAM team. What is the right channel to do it?
#southlatam_wellnessandfun
You have 10 seconds to list 3 marketplace apps we integrate with
Open Answer
After watching this movie, you would not want to play a board game (juego de mesa)
Jumanji
Little Hotelier has the same features but is much cheaper. Why should I switch? (list 1 specific reason we're better than LH)
We are more robust and list a reason we're better than LH. (ex.: LH cannot split folios, they don´t have 24/7 support - just business hours from Mon-Friday)
What is our target for Opty Win Rate?
40%
You want to post something funny or pics from your holidays or a concert you attended with all the company. What is the right channel to do it?
Miscandfun
Other than Booking.com, AirBNB and Expedia, what are two other channels we sync with?
Agoda
Hostelworld
Hotelbeds
Despegar
In what movie the starred actor is called NEO
The Matrix