True or False: If an item has a hold placed on it, it will not automatically renew
What is True
What is the standard amount of time a typical resident cardholder registers for?
What is 3 years.
What type of notice is sent when an item is processed from the Picklist?
Hold Notice
How many days are items typically held on the Hold Shelves at CLPL?
What is 7 days
Fill in the Blank: CLPL charges $____ a day for overdue hotspots
What is $5.00
Fill in the blank: In order to do a property tax lookup, use the McHenry County _________ Office Website.
What is Treasurers
This is the number of overdue notices that are sent before a bill notice is sent
What is 3
What hold status indicates the item is being held for the patron?
What is Ready for Pickup
Fill in the blank: Auto-renewal attempts occur ___ days before an item is due
What is 3
What is a the proper term for a cardholder that lies outside of the CCS Consortium?
What is a reciprocal borrower
True or False : Patrons can set text messaging as their primary notification option or, as an additional notification option
What is True
What hold status indicates the request has been assigned to a library's picklist?
What is Locating
If a CLPL book is returned damaged, the patron will be responsible for paying 2 seperate charges/fees. What are they?
What is a Replacement Cost and Processing Fee
True or False: A teacher can apply for a School Card at CLPL
What is False
How many months of notice history do we save?
What is 6 months
Which type of hold is specific to only one item barcode? A Bibliographic Hold or Item Level Hold?
What is an Item Level Hold
There are 2 types of note fields within a patrons LEAP account. What are the names of the 2 fields?
What are Blocking Notes and Non-Blocking Notes
There are 2 different types of Non-Resident Cards. What are the 2 types?
What is a Non-Resident Fee Card and Non-Resident Taxpayer Card
How many days will an item remain overdue before a bill notice is sent?
What is 45 days
If a CLPL Patron cannot find or locate an item anywhere within the CCS Consortium, what might they be able to do in order to expand their search?
What is an ILL or Interlibrary Loan Request