Culture
These are the 3 Cultural Beliefs
A. Got it, Done it and Grow it.
B. Got it, Done it and Solve it.
C. Got it, Do it and Grow it.
C. Got it, Do it and Grow it.
Which team member has the largest amount of pets and how many?
Meagan with 4 dogs.
What 4 things should we be looking for on a lease agreement?
Name
Date
Address
Signatures
1.What is the tallest animal in the world?
Giraffe
What are the 3 focuses?
Focused Feedback, Focused Storytelling and Focused Recognition.
Between Joanna and Ryan, who was the first CLSS manager?
Ryan
What must be updated on the funding page before assigning out the app?
Change status to Processing
In what country is beauty and the beast in?
France
What is our app rating score goal?
A. 4.90
B. 4.80
C. 4.99
B. 4.80
How many kids does Rafael has?
A. 1
B. 2
C. 3
B. 2
If combo app has no mbr #, not in "need more info" status and no stips, where should the app be assigned too?
Combo Membership Queue
What continent has the largest land area?
Asia
What is the PURPOSE in our Culture Equation?
To improve the financial lives of our members.
Which 3 teammates Birthdays do we celebrate in January?
Mary, Troy and Meagan.
Suncoast wants to be envied in....
What is Digital Delivery
What year did the titanic sink?
1912
Share a Focused Feedback to someone in the CLSS team with the appropiate verbiage.
Mark: "Before we end this meeting, I'm curious, what feedback do you have for me?”
Lucy: "Mark, I feel you definitely demonstrate Do It by achieving consistently high service scores and google reviews. You're a role model in the way you serve and that's definitely going to help us get to 8% Annual Member Growth.
I feel you could demonstrate Grow It more by asking members to recommend us to family and friends and the end of your interactions."
Mark: "That makes sense. Thank you for the feedback."
During last year, who was the last person to celebrate their Work Anniversary?
Judy
Gives appreciation for the cultural belief, and gives feedback as to how it could be shown better
What is Focused Feedback
What is the only U.S state produces the most coffee?
Hawaii