Culture
These are the 3 Cultural Beliefs
A. Got it, Done it and Grow it.
B. Got it, Done it and Solve it.
C. Got it, Do it and Grow it.
C. Got it, Do it and Grow it.
Which team member has the largest amount of pets and how many?
Meagan with 4 dogs.
What 4 things should we be looking for on a lease agreement?
Name
Date
Address
Signatures
1.What is the tallest animal in the world?
Giraffe
What are the 3 focuses?
Focused Feedback, Focused Storytelling and Focused Recognition.
Which team member has been working in CLSS the longest?
A. Judy
B. Atlene
C. Mary
B. Atlene
Before assigning the application to processing from the Web IA queue, what must be updated in the funding page?
Change status to Processing
In what country is beauty and the beast in?
France
What is our app rating score goal?
A. 4.90
B. 4.80
C. 4.99
B. 4.80
How many kids does Rafael has?
A. 1
B. 2
C. 3
B. 2
If combo app has no mbr #, in the approved status and all stips are clear, where should the app be assigned too?
Combo Membership Queue
What continent has the largest land area?
Asia
What is the PURPOSE in our Culture Equation?
To improve the financial lives of our members.
Which 3 teammates Birthdays do we celebrate in January?
Mary, Troy and Meagan.
Which credit card product was paused temporarily and when will it be reinstated?
Rewards and on June 1, 2026.
What year did the titanic sink?
1912
Share a Focused Feedback to someone in the CLSS team with the appropiate verbiage.
Mark: "Before we end this meeting, I'm curious, what feedback do you have for me?”
Lucy: "Mark, I feel you definitely demonstrate Do It by achieving consistently high service scores and google reviews. You're a role model in the way you serve and that's definitely going to help us get to 8% Annual Member Growth.
I feel you could demonstrate Grow It more by asking members to recommend us to family and friends and the end of your interactions."
Mark: "That makes sense. Thank you for the feedback."
During last year, who was the last person to celebrate their Work Anniversary?
Judy
What is the maximum loan amount for Payday Line of Credit?
25% of verifiable gross monthly income (if no direct deposit with SCU)
What is the only U.S state produces the most coffee?
Hawaii