Random
Sending Out
Follow ups
Tracking of Response
Verify - Call back procedure
100

Types of Bank Confirmation Templates (3)

Covering Letter, Bank General Template, Bank Treasury Template

100

ET Sent note needs to be populated in the Mailing Method column if the bank requires confirmation request to be received thru post and e-mail. (T/F)

FALSE

100

What do you need to open when calling up the banks/law firm to follow up?

CMS, Signed copy sent & Phonetic alphabet (bonus)

100

What is the comment that should always be included in the "Other comments" section?

Confirmation received is complete & accurate

100

True or False

Verify can be done through Google Chrome or Internet Explorer

False

Internet Explorer only

200

Date format should be month/date/year (T/F)

FALSE

200

After the QC has ticked the sending in CMS, what should be done next?

Update in Monitoring sheet & Map emails in CCT

200

How do you dial in when calling to australia?

ex. how do you dial in when the number provided is 02 8266 7777 (you can use any resource or website)

Answer: 900 612 8266 7777

200

(True/False)

Once done with the tracking task, the analyst should always click "Submit to QC"

False

"Save" then "Return to queue"

200

Verification is required if the response is received either through ______. (2 answers)

Email / Fax

300

To whom can we request for a folder in the CCT Mailbox? 

Angelito Querubin/Katrina Vilchez

300

If the engagement is on an account level, and there are additional account numbers in the Signed copies, what is the effect on the AVT & Log?

AVT - None

Log - Add the account numbers

300

When can you start following up the responses from the bank/law firms?

After the required by date has already lapsed

300

What is the naming convention for responses?

[WR#]G[Control#]E/P/F

300

True or False

After performing the verification, analyst should tick submit to QC

True

400

CLTs meaning

Confirmation Level Tasks

400

If the engagement is on a confirmation level, and there are changes to entity name, what is the effect on the AVT & Log?

AVT - None

Log - Update entity name

400

If the bank/law firm says that they didn't receive the request we sent, what will you ask next?

Confirm if the email address we initially sent the request to is correct, if not, request for a new one and resend

400

How do you document in tracking if the person who completed the general response is different from the treasury response?

Katrina Vilchez (G), Jamie Munoz (T)

400

What is the 1st thing to check when performing verification?

If there is a standard verification in CBL

500

What send method in the ‘Send Confirmation’ tab in the Input Form should never be ticked/chosen?

Mail

500

If ET updated the bank details in the signed copies, but we have already validated this in the RLTs phase, will we effect this in the Log for sending? (2 answers: For Email & Post preference

If Email, just add the email address.

If Post, advise ET that we have already validated the postal address and will use that instead

500

If the bank/law firm says that they need an original request to process the confirmation, and we only sent it via email, what will you say next?

Confirm if you have the correct postal address then ask ET/SH to post the request

500

If the bank provides a list of derivative accounts in the response, what section should be ticked in tracking?

Section 9

500

During verification, what are you trying to verify with the bank?

- If the email address is a valid email from the bank

- If the person who completed the response is the authorised person to do so

- If there are any known changes with the response

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