The Desk
If you are at the desk and you fail to properly complete a task, this will take place.
What is an informal conversation?
These are the times you should be doing rounds on Thursdays, Fridays, and Saturdays.
What are 8pm, 10pm, and 1am?
This is what happens when you fail to document a lockout in the on-call log and on StarRez.
What is an informal note in your file?
This is the number of hours that you can work outside of the Resident Assistant role.
These are the monthly programs that you host.
What is a hangout?
These are the desk hours on Saturdays.
What is 12:00pm-6:00pm?
This is what you should do if you have an 8am class the morning after you are on call.
What is work with your peers to ensure that the phone is covered until 8am?
This is the name of the spreadsheet that you fill out on a weekly basis to document resident interactions.
What is the Resident Tracker?
This is what you should do if you fall in love with a resident or fellow RA in our building and desire to pursue a relationship with them.
What is inform Dylynne immediately?
This is when your program proposal is due for each month.
When is by the 1st of the month?
This is the platform that hosts your desk schedule.
What is Zoomshift?
This is what you should do if you notice a skunk-like, smoky smell in the building while on rounds.
What is pinpoint a location, call SMUPD, call the appropriate RCD, explain policies and documentation to residents, write an IR, and document in the RAOC log?
These are the meetings that are a required part of the RA position.
What are 1:1s, staff meeting, and Leadership Team meetings?
This is what you should do if a parent contacts you or the on-call phone.
What is refer that parent to Dylynne?
These are the people that make up our leadership team.
Who are RAs, Peer Leaders, Dylynne, Pilar, and Commons Council?
This is the first thing you should do when you arrive to the Virginia-Snider Desk.
What is clock in on the card reader?
This is the chain of command for reporting emergency situations to RLSH professional staff while on-call.
What is RCDOC, ADRLOC, Director for Residence Life, and Dean of RLSH?
This is the amount of time that you have to submit incident reports and other documentation.
What is 24 hours?
This is what should you do if you have a question or concern for Dylynne after 5pm/outside of business hours.
What is send an email or call the RCDOC (if it is an emergency).
As an RA, these are the things that you will focus on as a part of the Making Campus Home plan.
You will receive probation if this takes place at the desk.
What is arriving over 30 minutes late with no prior communication?
This is when you can leave the building when you are on-call.
What is between 6pm-8pm on Saturdays and Sundays OR during the day when 24/7 on-call is taking place?
These are the things that you should be checking at least once a day according to Dylynne's expectations.
What are email, GroupMe, and text messages?
These are the five things that can result in immediate termination from the RA role.
What are assault, abuse, and harassment, illegal fire safety violations, misuse of keys, unauthorized use of University funds, and violation of drug/alcohol policy?
At the end of six weeks, you should be able to do this.
What is share one thing about each resident with Dylynne?