KNOW YOUR CMA
This CMA area combines community education with federal funding opportunities.
What is Program Education & Federal Grants?
This document tells you what you're hired to do—not how much tax to withhold.
What is a Position Description?
You recognize the coworker, but that doesn't automatically give them permission to receive this.
What is an agency document or sensitive agency information?
You started work at an early meeting, then arrived at the office at 8:00 AM. This is what you still must do upon arrival.
What is clock in using the biometric clock?
Even when they're empty, the parking spaces at the front of CMA are reserved for these people.
Who are clients and visitors?
Claims, Procurement, HR and Financial Services all fall under this CMA area.
What is Administrative Services?
Don't ask payroll for your most recent pay stub. This employee system lets you access it yourself.
What is MUNIS Employee Self-Service?
Clean clothes alone aren't enough. This workplace standard also covers appropriate attire and personal presentation.
What is the Dress Code & Good Hygiene policy?
A misplaced key, a forgotten biometric punch, an unclear assignment and a problem accessing MUNIS all have one important resource in common. Name it.
Who is your supervisor?
Your regular driver's license isn't enough to operate an agency vehicle. You need this additional license.
What is a CNMI Government Driver's License?
Don't confuse these two: one handles policy and regulations, while the other focuses on program oversight and integrity.
What are Policy & Regulatory Affairs and the Office of Program Integrity?
One is under the regular civil service system; the other is outside it. Name both employment classifications.
What are Civil Service and Excepted Service?
Appropriate? Authorized? Sensitive? Need guidance? These four questions help employees exercise this.
What is professional judgment?
Your timesheet was issued Monday. This is your deadline to complete, review and return it to the Timekeeper.
What is lunchtime Tuesday? or As soon as possible.
Someone says austerity procedures have changed. Before changing your work routine, you need this—not an office rumor.
What is official guidance or confirmation from your supervisor?
A department list includes Executive, Administrative Services, Eligibility & Enrollment, Medicaid Enterprise Systems and Office of Program Integrity. These two CMA areas are missing.
What are Program Education & Federal Grants and Policy & Regulatory Affairs?
You've lost your agency key AND need help setting up MUNIS. Fortunately, both problems should start with this same person.
Who is your supervisor?
An unfamiliar attachment arrives through work email. This is what you should do before opening it.
What is pause, exercise caution and seek guidance if needed? Check MES.
Your leave request has passed through your supervisor and the Executive Assistant/Timekeeper. This is the next stop in the approval process.
Who is the Director?
These agency gatherings keep employees informed, connect divisions and provide opportunities to discuss priorities and concerns.
What are general staff meetings?
Seven major CMA areas exist. Name all seven without looking at the organizational chart.
What are Eligibility & Enrollment, Medicaid Enterprise Systems, Program Education & Federal Grants, Policy & Regulatory Affairs, Office of Program Integrity, Administrative Services and Executive?
An employee needs to adjust tax withholding, review last year's wages and submit leave. Name the three different forms or systems they'll need, in that order.
What are the W-4, W-2 and PTO Portal?
Anti-Bullying, EEO and Non-Discrimination were covered during onboarding. Name the FOUR other workplace standards discussed.
What are Non-Tolerance of Sexual Harassment, Alcohol & Drug-Free Workplace, Dress Code & Good Hygiene, and Computer, E-mail & Internet Usage?
Exactly three consecutive workdays require five business days' notice. Request just ONE additional consecutive workday, and the notice requirement becomes this.
What is two weeks?
Learning after onboarding, communicating across divisions and asking questions early all contribute to this essential CMA workplace practice.
What is teamwork and collaboration?