Which of the following statements describes a patient-centered medical home (PCMH)?
a. it is an umbrella term for plans that provide health care in return for preset scheduled payments and coordinated care
b. it is a delivery model supported by an interdisciplinary team and led by a primary care provider (PCP)
c. it is nurse care and therapy delivered to a patient in their home following an acute event
d. it is an inpatient care facility for patients who are at the end of life
b. it is a delivery model supported by an interdisciplinary team and led by a primary care provider (PCP)
Which of the following terms describes the body's ability to maintain its normal state?
Homeostasis
a barrier between a person and pathogens; includes gloves, gowns, masks, goggles, and face shields
A medical assistant is part of a team that is caring for a patient who is being discharged from the hospital. which of the following actions would contribute to a successful transition of care ?
the patient is given a list of all medications to take home
the provider discontinues all medications stared in the hospital and relays the information to the rest of the team
the medical assistant schedules a follow-up appointment for the patient
the provider reviews the patient's lab results with the team
the provider discontinues all medications stared in the hospital and relays the information to the rest of the team
A medical assistant is helping a patient check out. Which of the following actions should the medical assistant take?
a. ask the patient for a photo ID
b. have the patient fill out a registration form
c. review the patients medical record
d. verify the patients insurance policy
review the patients medical record
Which of the following in an impact of patient portals?
a. increased wait times for results
b. increased demand on the care team
c. improved patient incomes
d. increased transparency
d. increased transparency
Which of the following best describes the human body's defense mechanism against environmental bacteria?
Mucous membranes
allows the MA to fully understand what the pt. is communicating verbally & non-verbally
Active listening
A medical assistant is caring for a patient who has a new medication prescription from a provider. which of the following actions should the medical assistant take to facilitate patient understanding and medication adherence?
discuss potential side effects of the medication with the patient
review the dosage and administration instructions with the patient
provide the patient with a brochure about the medication
offer the patient a sample of the medication
review the dosage and administration instructions with the patient
Which of the following resources provides a standard language for services provided during a medical visit?
a. Centers for Medicare Services
b. International Classification of Disease, Tenth Revision
c. Centers for Disease Control and Prevention
d. Current Procedural Terminology manual
Current Procedural Terminology manual
Which of the following medication classifications should be used for a patient who is experiencing seasonal allergies?
a. antihypertensives
b. antihistamines
c. diuretics
d. antipyretics
b. antihistamines
Which cells in the blood do not have a nucleus?
Erythrocyte
repeating & paraphrasing info to confirm accuracy
Restatement (Interviewing technique)
which of the following information should a medical assistant include when creating a list of community-based organizations related to a patients physical health care needs?
olunteer opportunities
board of directors
physical addresses
cost of service
physical addresses
Which of the following terms describes the act of unlawfully increasing the reimbursement amount from a third-party payer?
a. downcoding
b. E/M codes
c. add on codes
d. upcoding
upcoding
Which of the following supplements is also a naturally occurring hormone in the brain that is related to sleep?
a. Gingko biloba
b. Willow bark
c. Melatonin
d. Black cohosh
c. Melatonin
Which of the following cavities are separated by the diaphragm?
Thoracic and abdominal
reason for the office visit
CC (Chief Complaint)
which of the following community resources should a medical assistant recommend to an older adult patient who lost his partner 3 months ago?
organized support group
Which of the following medical records content areas includes a patients demographic data?
a. objective
b. assessment
c. subjective
d. plan
subjective
A pediatrician prescribes a medication for a 5-year old child, with the dosage listed as "X mg/kg/day" divided over 3 doses a day.
Which of the following actions should the medical assistant take to determine how much medication the child should receive per dose?
a. Measure and record the child's height
b. Convert the child's weight to kilograms
c. Multiply the daily dose by three
d. Ask the provider to clarify how much medication should be given in each dose.
b. Convert the child's weight to kilograms
If the foot is abducted, it is moved in which direction?
Outward
How to convert kg to pounds?
multiply the wt. in kg. by 2.2
when reviewing a patients medical record prior to an appointment with a primary care provider (PCP), it is important for a medical assistant to verify that which of the following items is in the chart?
facility of treatment or physician of record
diagnosis test results
patient reported history of pneumonia
physical signs
diagnosis test results
Which of the following resources provides information about the use of chemicals in a medical facility?
a. safety data sheet (SDS)
b. OSHA Form 301
c. emergency action plan
d. Code of Federal Regulations (CFR)
safety data sheets (SDS)