A
Injection logs track:
A. Meals
B. Medications
C. Vitals
D. Appointments
B. Medications
B. CPT/ICD codes
PHI includes:
A. Public info
B. Identifiable patient info
C. Staff names
D. Schedules
B. Identifiable patient info
A patient becomes dizzy after venipuncture. What should the MA do FIRST?
A. Continue draw
B. Stop procedure and assist patient
C. Leave room
D. Document
B. Stop procedure and assist patient
A patient does not understand medication instructions. Best response?
A. Repeat same words
B. Rephrase simply
C. Skip
D. Rush
B. Rephrase simply
Patient education should be:
A. Confusing
B. Clear and simple
C. Fast
D. Technical
B. Clear and simple
B. Routed properly
HIPAA violation includes:
A. Private charting
B. Discussing patient in public
C. Securing records
D. Logging out
B. Discussing patient in public
A blood sample is mislabeled. What is the best action?
A. Send anyway
B. Discard and redraw
C. Relabel later
D. Guess
B. Discard and redraw
A biohazard bag is overfilled. What should you do?
A. Add more
B. Replace immediately
C. Ignore
D. Shake
B. Replace immediately
CPOE stands for:
A. Computer patient order entry
B. Computerized physician order entry
C. Clinical provider order exam
D. None
B. Computerized physician order entry
For hearing-impaired patients:
A. Speak louder
B. Face patient clearly
C. Ignore
D. Rush
B. Face patient clearly
Which disease shows chest pain and SOB?
A. Diabetes
B. MI
C. UTI
D. Flu
B. MI
A patient refuses PPE use by staff. What should the MA do?
A. Agree
B. Follow safety protocol anyway
C. Ignore
D. Leave
B. Follow safety protocol anyway
A patient becomes emotional during education. What is best?
A. Ignore
B. Pause and support
C. Continue fast
D. Leave
B. Pause and support
Continuity of care means:
A. One visit only
B. Ongoing coordinated care
C. No follow-up
D. Emergency only
B. Ongoing coordinated care
Conflict resolution includes:
A. Arguing
B. Listening and responding
C. Ignoring
D. Blaming
B. Listening and responding
Which cell structure produces energy?
A. Nucleus
B. Mitochondria
C. Ribosome
D. Lysosome
B. Mitochondria
During EKG, lines are irregular due to movement. What should you do?
A. Ignore
B. Re-educate patient and repeat
C. Send result
D. Cancel
B. Re-educate patient and repeat
A provider gives unclear order. What should MA do?
A. Guess
B. Clarify order
C. Skip
D. Ask patient
B. Clarify order
Telehealth requires:
A. No privacy
B. HIPAA compliance
C. Public setting
D. No documentation
B. HIPAA compliance
Cultural competence means:
A. Treat all same
B. Respect differences
C. Ignore beliefs
D. Assume
B. Respect differences
Which suffix means inflammation?
A. -ectomy
B. -itis
C. -ology
D. -emia
B. -itis
A sterile field is touched accidentally. What now?
A. Continue
B. Restart sterile field
C. Ignore
D. Cover
B. Restart sterile field
A patient asks about another patient’s condition. What is correct response?
A. Share info
B. Refuse due to HIPAA
C. Guess
D. Change topic
B. Refuse due to HIPAA