Health care
Medical terminology
Customer service
Psychology
Infection control
100

What duties is a medical assistant allowed to perform independently?

Record vital sings

100

What abbreviation is acceptable when documenting data in a patient's progress notes?

O2 (oxygen)

100

What action should the assistant take when approached by a patient who is angry and yelling?

Remain calm

100

What defense mechanism is characterized by a patients externalization of guilt, blame or responsibility?

projection

100

What concentration of bleach solution should a medical assistant use as a disinfectant in a clinical setting?

1:10

200

What professional assist patients with improving mobility, strength and range of motion?

Physical therapist

200

Which abbreviation is used in place of the word "prescription" in a patient's chart?

Rx

200

What might occur as a barrier of communication when speaking with a patient?

Stereotyping

200

According to "Erikson's psychosocial theory" what will an adolescent experience?

identity vs role confusion 

200

Which sterilization technique should a medical assistant use when sterilizing a vaginal speculum?

Autoclave

300

Which insurance plan requires a referral from a primary care provider to schedule an appointment with a dermatologist?

Health maintenance organization (HMO)

300

Which term is the medical disorder that involves inflammation of the joints?

Rheumatoid arthritis (RA)

300

What demonstrates use of appropriate technique when communicating with a patient via telephone?

Allowing the patient to be the one to end the call

300

A patient who has difficulty walking as result of nerve damage enters a clinic, what should the medical assistant say to the patient?

"how can I make you more confortable while you wait"

300

What procedure requires a medical assistant to use aseptic techniques? 

suturings

400

Who specializes in the treatment of interstitial cystitis? 

Urologist

400

What does the term presbyopia mean?  

Age related hearing loss

400

A patient calls into the office to report that her medication is "not working". What respond should the medical assistant make?

"I will notify the provider about your situation"

400

What should a medical assistant say to a patient who just learned she has advanced breast cancer and is in denial saying "its just an infection. I am way too young have cancer!" 

Reinforce education about the patients disease process

400

What action should a medical assistant take to ensure proper biohazardous waste handling of used gauze pads?

place gauze pads in a red polyethylene bag

500

Which specialist should a medical assistant refer to a patient who reports symptoms of vertigo?

Otolaryngologist

500

What does the term "Myringotomy" mean?

Procedure that involves incision into the eardrum

500

What action should the medical assistant take when checking on a patient who does not speak the same language?

Ask a bilingual staff member to assist with communication.

500

What stage of grief is a patient who tells the medical assistant she blames herself for her brothers death for not persuading him more to take better care of himself?

Depression

500

In which location should the medical assistant place a sharps container?

Exam room

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