What duties is a medical assistant allowed to perform independently?
Record vital sings
What abbreviation is acceptable when documenting data in a patient's progress notes?
O2 (oxygen)
What action should the assistant take when approached by a patient who is angry and yelling?
Remain calm
What defense mechanism is characterized by a patients externalization of guilt, blame or responsibility?
projection
What concentration of bleach solution should a medical assistant use as a disinfectant in a clinical setting?
1:10
What professional assist patients with improving mobility, strength and range of motion?
Physical therapist
Which abbreviation is used in place of the word "prescription" in a patient's chart?
Rx
What might occur as a barrier of communication when speaking with a patient?
Stereotyping
According to "Erikson's psychosocial theory" what will an adolescent experience?
identity vs role confusion
Which sterilization technique should a medical assistant use when sterilizing a vaginal speculum?
Autoclave
Which insurance plan requires a referral from a primary care provider to schedule an appointment with a dermatologist?
Health maintenance organization (HMO)
Which term is the medical disorder that involves inflammation of the joints?
Rheumatoid arthritis (RA)
What demonstrates use of appropriate technique when communicating with a patient via telephone?
Allowing the patient to be the one to end the call
A patient who has difficulty walking as result of nerve damage enters a clinic, what should the medical assistant say to the patient?
"how can I make you more confortable while you wait"
What procedure requires a medical assistant to use aseptic techniques?
suturings
Who specializes in the treatment of interstitial cystitis?
Urologist
What does the term presbyopia mean?
Age related hearing loss
A patient calls into the office to report that her medication is "not working". What respond should the medical assistant make?
"I will notify the provider about your situation"
What should a medical assistant say to a patient who just learned she has advanced breast cancer and is in denial saying "its just an infection. I am way too young have cancer!"
Reinforce education about the patients disease process
What action should a medical assistant take to ensure proper biohazardous waste handling of used gauze pads?
place gauze pads in a red polyethylene bag
Which specialist should a medical assistant refer to a patient who reports symptoms of vertigo?
Otolaryngologist
What does the term "Myringotomy" mean?
Procedure that involves incision into the eardrum
What action should the medical assistant take when checking on a patient who does not speak the same language?
Ask a bilingual staff member to assist with communication.
What stage of grief is a patient who tells the medical assistant she blames herself for her brothers death for not persuading him more to take better care of himself?
Depression
In which location should the medical assistant place a sharps container?
Exam room