inter
between
what is health insurance?
a contract between a patient and a health insurance carrier. the contract helps to protect the patient against financial lost when in need.
what does pos stand for?
point of service
what is double booking?
two patients are scheduled to come at the same time to see the same physician
3 years
osis
abnormal condition
what is a coinsurance?
a fixed percentage of the cost of service that the insurance must pay after they have met their deductible
what does ECG stand for?
electrocardiogram
what is a matrix?
a grid with time slots blocked out when physicians are not available or when the office is closed
whats the difference between emergency and urgent?
emergency- life threatening urgent- non-life threatening
epi
above, upon
what is medicare part C?
medicare advantage, part a and part b combined
what is a NPP?
a paper given to you on your first visit, concerning the private polices
what type of scheduling has patients for specific times at regular intervals?
stream/ time-specific scheduling
what is a progress note?
a document in the medical record to tract the patients conditions and progress
par
near, beside
what is an ABN- advanced beneficiary notice?
a form that explains services that are not covered by any part of medicare
what is a DNR?
what is cluster or categorization scheduling?
booking a number of patients who have specific needs together at the same time of day
what is a triage used for?
to sort out and classify the injured
intra
within
what is a PPO?
a contract with health care agencies to provide care at reduced rates
what is the difference between a EMR and a EHR?
EMR is only shared within a single healthcare organization, while EHR can be shared through multiple healthcare offices
give me examples of open booking
medex, any urgent care really
what are some strategies to prevent no shows?
automated call routing, appointment cards, confirmation calls, email and mailed reminders