Which OSHA regulation must be reviewed yearly to ensure compliance?
Blood Borne Pathogens
When a provider requests a patient to have a diagnostic test at a hospital, what should be the medical administrative assistant's next step?
Schedule the test with the hospital
A medical administrative assistant is scheduling a patient for a procedure. What action should the assistant take first?
Obtain a written prescription from the provider.
Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards, and business reply mail
First-class mail
A provider asks a medical administrative assistant to schedule a surgery to remove a patient's gallbladder. The assistant should schedule the patient for a...
Cholecystectomy
**Woo Hoo Bonus** Which color indicates a biohazardous waste container?
Red
The type of referral which is used in an emergent situation.
Stat
After opening a report from the patient's previous provider, what should be the next step for the medical assisstant?
Give the report to the patient's current provider for review
First-class mail that weighs more than 13 ounces.
Priority mail
A medical administrative assistant is asked to schedule a CXR for a patient. The assistant should make an appointment for a...
Chest X-ray
What is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split?
$72
**Woo Hoo Bonus** Several patients cancel their appointments for the day. What is the first action the medical administrative assistant should take?
Contact the patients on the waiting list
When a medical administrative assistant makes arrangements for a staff member to attend a conference, what is the most important step for keeping the office informed?
Distribute the travel itinerary
Mail that includes advertising promotional, directory, or editorial material, or any combination of such material
Standard mail
**Hopping Bonus** A provider prescribes an EKG for a patient who has a rapid heart rate. What should be recorded as the reason for the EKG?
Tachycardia
A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as the...
Deductible
A provider is running 30 minutes behind schedule because of an early morning emergency. Whatshould the medical administrative assistant do to maintain effective scheduling in the office?
Inform waiting room patients that an emergency has caused a delay in the schedule and that they can wait or reschedule
The medical administrative assistant should take this action right before closing the office.
Activate the security system
First-class mail that also gives the mail added protection by adding offering insurance, tracking, and return receipt options.
Certified mail
What word root means swallow?
Phag
What is required to establish medical necessity on the patient encounter form?
Diagnosis code
What should the medical administrative assistant to do before scheduling a patient for surgery?
verify the patient's benefits
When preparing a claim, a medical administrative assistant should use what format when entering a date of birth.
MMDDYYY
*Hopping Bonus* A patient calls with a question about her prescription dosage as it relates to her condition. What should the medical administrative assistant do?
Take a message for the physician
What word root means "abdominal wall"?
Lapar/o