Medical Terminology
A diagnosis of endocarditis involves which of the following systems?
A. Lymphatic
B. Endocrine
C. Musculoskeletal
D. Cardiovascular
D. Cardiovascular
AMA:
Against Medical Advice/American Medical Association
An encounter form is used for which of the following?
A. Prior auhtorizations
B. Billing
C. Advanced beneficiary notice
D. Referrals
B. Billing
A medical administrative assistant is using stream scheduling to schedule two patients who each require 15 min. appointments. Which of the following schedules should the assistant use?
A. Schedule both patients at 1400
B. Schedule one patient at 1430 and the other at 1445
C. Schedule one patient at 1415 and the other at 1420
D. Schedule one patient at 1400 and the other at 1430
D. Schedule one patient at 1400 and the other at 1430
Where should completed medical record request be kept?
A. In a separate, marked file
B. In the patient's charts
C. In the tickler file
D. With the insurance company
B. In the patient's charts
A medical administrative assistant works in a multispecialty practice. A patient calls and states he has a history of CHF. Which of the following specialist should the medical administrative assistant schedule the appointments?
A. Endocrinologist
B. Gastroenterologist
C. Pulmonologist
D. Cardiologist
D. Cardiologist
GERD:
Gastroesophageal Reflux Disease
A patient tells a medical administrative assistant that she is concerned about how much she will have to pay out of pocket for the office visits charges after her health insurance processes the claim. The assistant should explain to the patient that she will receive which of the following documents to address the concerns?
A. Superbill
B. Utilization review
C. Insurance claim tracer
D. Explanation of benefits
D. Explanation of benefits
A medical administrative assistant is preparing the paper charts for patients who have appointments the following day. Which of the following criteria should the assistant use when arranging the charts?
A. Medical record number order
B. Lab result number order
C. Alphabetic order
D. Scheduling order
D. Scheduling order
How should the provider's office dispose of unclaimed medical records that have exceeded the legal retention time?
A. Forward the documents to the insurance company
B. Send the documents to the patient's family
C. Place the documents in storage
D. Shred all of the documents
C. Place the documents in storage
A provider instructs a medical administrative assistant to call 911, because a patient is experiencing a possible myocardial infarction. The assistant should identify that the patient is experiencing which of the following medical emergencies?
A. Stroke
B. Seizure
C. Respiratory failure
D. Heart attack
D. Heart attack
EIN:
Employee Identification Number
What type of software application should a medical administrative assistant use when documenting patient progress notes?
A. Spreadsheet
B. Telecommunication
C. Practice management
D. Word processing
C. Practice management
A medical administrative assistant learns that a patient who has diabetes mellitus missed a recent appointment due to unexpected hospitalization. Which of the following actions should the assistant take regarding this information?
A. Alert the provider of the patient's status
B. Bill the patient for the missed appointment
C. Notify the family of the patient's hospitalization
D. Cancel future appointments
A. Alert the provider of the patient's status
Which of the following title formats is correct for an inside address?
A. Mr. Michael Johnson, M.D
B. Michael Johnson, M.D
C. Dr. Johnson, Michael, M.D
D. Johnson, Michael, M.D
B. Michael Johnson, M.D
A provider refers to a patient for a diagnostic recording of the electric activity of the brain. The medical administrative assistant should schedule the patient for which of the following test?
A. Electrooculogram
B. Electroencephalogram
C. Echocardiogram
D. Electromyogram
B. Electroencephalogram
HIPAA:
Health Insurance Portability and Accountability Act
A patient calls and ask to speak to the provider regarding a bill. Which of the following responses should the medical administrative assistant provide to the patient?
A. "Please hold, while I transfer your call to the insurance provider."
B. "You should check with your employer about your insurance coverage."
C. "Let me pull up your record and see if I can help you with that request. Could you please hold for a moment?"
D. "The provider is with another patient right now, but leave your name, and I will have her call you back."
A. "Please hold, while I transfer your call to the insurance provider."
A medical administrative assistant uses a message pad to document a patient's report of worsening symptoms. When pulling the chart 2 days later for the appointment, the assistant sees that the message was not included in the charts notes. Which of the following actions should the assistant take?
A. Send the note for dictation
B. Place the note in the tickler file
C. Add the note to the record in an addendum
D. Transfer the note to the clinical medical assistants desk
C. Add the note to the record in an addendum
A. Monthly
B. Quarterly
C. Upon hire and then bi-annually
D. Upon hire and then annually
D. Upon hire and then annually
Which of the following suffixes refers to a doctor with a specialty practice?
A. -logy
B. -lysis
C. -itis
D. -ist
D. -ist
ESRD:
End Stage Renal Disease
Which of the following information should a medical administrative assistant provide to a patients insurance company when obtaining a referral for a diagnostic test procedure?
A. Previous office visit dates
B. Current diagnosis
C. Current medications list
D. Previous test results
B. Current diagnosis
A provider request to see a patient for a follow up appointment. Which of the following tasks should the medical administrative assistant complete first?
A. Ask the provider when she would like the patient to come in
B. Hand the patient an appointment card with the appointment time
C. Check the patients progress note for a return-to-office date
D. Offer the patient one choice for the day and three choices for time
C. Check the patients progress note for a return-to-office date
A medical administrative assistant should identify which of the following data as a protected health information?
A. Account balance
B. Gender identity
C. Religious affiliation
D. Employment status
D. Employment status