Scheduling
Patient Intake
Office Logistics
Compliance
Patient Education
100

You offer a patient a 2:00 pm appointment for a 45-minute new patient visit. This is the only patient scheduled at this time.

What is stream scheduling?

100
Any of these pieces of information are discovered during insurance verification.
What is co-pay amount, deductible, co-insurance, visit limit, insurance expiration date, etc?
100
This form is a record of the daily financial transactions, including services rendered, charges and receipts.
What is a day sheet?
100
The patient will find information about how their PHI will be used in this document.
What is Notice of Privacy Practices?
100
Patients have a right to receive accurate, easy to understand information about their insurance, health care facility, or health care providers. This describes this part of the patient's bill of rights.
What is information disclosure?
200
Mr. Cake and Ms. Johnson are scheduled at 8:00am for follow-up visits, Mrs. Melvin is scheduled at 8:30 for ergonomic training.
What is modified-wave booking?
200
All of these forms need to be provided to a patient upon their first visit.
What is HIPAA Notice of Privacy, Consent to Release Information, Health History Form, Patient Financial Responsibility Form
200
These are the three types of filing methods.
What is alphabetic, numeric, and subject.
200
According to OSHA, a facility should have emergency plans for any of these events.
What is fire, evacuation, flood, active shooter, etc
200
Before conducting an ultrasound, a physical therapy technician explains the benefits and risks, and procedure to the patient. The patient then asks a question, it's answered. This scenario is an example of this type of consent.
What is informed consent?
300
ERs, Urgent cares, and Laboratories typically use this type of scheduling.
What is open booking.
300
A patient has a heart attack in your office, the paramedics come but don't prevent death because of this form in their chart.
What is a DNR form?
300
You have 3 invoices- 1 from the facilities janitor-Mr. Janitor Inc., 1 from the facilities paper supplier-Dunder Mifflin, and 1 from and 1 from an exercise equipment supply company-APTD Inc. This would be the best filing system for these documents.
What is subject?
300
Any of these are solutions to maintain a compliant sign in sheet.
What is 1 patient can sign in at a time, conceal patient name after checking them in, or pressure sensitive stickers.
300
BCBS of AZ has a $50 limit on reimbursements for therapeutic exercise.
What is an allowable amount?
400
You work for an orthopedic surgeon. The problem they have been having is seeing follow-up visits (20 min) and new patient visits (60 min) has thrown off their schedule. A change to this type of scheduling system would work best.
What is cluster or group bookings?
400
When a patient has not been seen for 6+months they become this type of chart.
What is inactive.
400
Any of these documents would be scanned to include in a patient's EMR.
What is referral, patient photo ID, patient flowsheets, etc
400
When you have an OSHA incident you need to keep the record of this incident on file for this many years.
What is 5 years.
400
A provider discontinues medical care without giving proper notice.
What is abandonment?
500
This is a disadvantage of double-booking.
What is one patient has to wait while the other is there on time?
500
If your patient has been hurt at work and is not being seen at your clinic this entity is the guarantor.
What is workman's compensation?
500
You look at a patient's EOB: the total charges equal $300, but the patient has a co-insurance of 80/20. This is what the patient owes.
What is $60?
500
The coder who works at your companies billing agency requested CPT codes for a specific date. To save time you sent the entire chart electronically. During an audit, your company was penalized for this reason.
What is a covered entity can only share PHI that is necessary to satisfy a particular purpose or function?
500
In signing a consent form for a procedure, a patient agrees to these things.
What is the patient understand the risks benefits and alternatives to a procedure?
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