Foundations
Communication & Professionalism
Madical Law, Ethics, and Compliance
Scheduling
100

Which of the following is a responsibility of being a CMAA?

A. Diagnosing

B. Treating

C. Providing patient education

D. Managing medication

C. Providing patient education

100

Which of the following is included in a conversation with a patient?

A. Complex medical terms

B. Advanced medical terminology

C. Average language

D. Anatomical directions

C. Average language

100

When is it appropriate for a health care facility to release a patients information?

When it is subpoened by court

100

Which of the following scenarios could negatively impact the overall optimal schedule for the day?

A. Patient arrives early

B. Staff arives early

C. Broken equipment

D. Interval times

C. Broken equipment

200

Definition of cardi/o

Related to the heart

200

Facial expressions are what type of communication?

nonverbal

200

What law should the CMAA ensure compliance with when assisting a patient who uses a walker and tires easily?

ADAAA

200

What is the primary difference between a new and established patient for scheduling purposes?

The actual amount of time needed for a new patient to fill out the paperwork versus an established patient

300

The suffix for inflammation

-itis

300

One way to show empathy for a patient is to 

put yourself in their shoes and understand what their going through
300

If a patient agrees to blood pressure measurements with a head nod, what consent is he using?

Expressed consent

300

What is considered a Telehealth communication tool?

A patient portal

400

What does the term osteopathy refer to?

Disease of the bones

400

What type of concept is "All right-handed people eat vegetables."

Stereotype

400

If a patient is unconscious and in need of emergent care what type of consent is this?

Waived Consent

400

When resqueduling an appointment, what documentation must be completed?

Reference Notation

500

What body system is made up of bones, muscles, joints and supportive connected tissue?

musculoskeletal

500

How should you determine a patient's pronouns?

Ask the patient

500

What is the objective of the Office of Inspector General?

Investigaates all fraud and abuse cases suspected or reported for federally funded medical programs

500

What patient consideration should be determined when using an automated appointment reminder service?

The patients preference on the best means of effective communication

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