Nominees and Providers
Service
Categories - general
Important Tips
CM/FM at BGCFS
General
100
What is a Nominee?
Person, Provider and Provider Group
100
What does "evidence" mean?
When supporting documentation/receipts are required for a service. Evidence tab needs to be completed in order to submit a request.
100
Once a Service is approved, nothing should be changed (i.e. units, amount, evidence)
True!
100
Will we be entering Provider Incidentals at BGCFS?
No
100
When do you complete a 30 day Assessment?
Admission, new placement and after the AAR
200
What is Residential Providers?
Foster, Adoption, Kin in Care and Kinship Service
200
These services will have an Evidence tab.
Admission Prevention, (no invoice expected); camp; and client personal needs (no invoice expected) are services that have this tab and require this.
200
In service requests where no invoice is expected what date should you enter?
The current date to end the service; otherwise payments will continue to be processed!
200
Will we be entering CCSY case disbursement at BGCFS?
No!
200
Where do you put alerts on a person so that coverage and After Hours has up to date information on important issues?
Person Record - Home tab - Special Cautions Page
300
Who are Non-Residential Providers?
Counsellors, Landlords, etc...
300
What are the 2 categories of services for CM/FM?
1) Service Authorization 2) Product Delivery
300
True or False? Ongoing/recurring services will NOT transfer from an Investigation case to an Ongoing Case.
True.
300
True or False? We are entering Adoption Subsidies in CPIN as services.
False
300
When should you update the addresses of the person record?
Whenever there is a new placement of a child, transfer or closure of a case.
400
What services do BGCFS Providers provide?
Foster Care, Regular 1 (Basic) Adoption Probation Kinship Service Kinship in Care Place of Safety Formal Customary Care - Regular 1 (Basic)
400
What is the practice of BGCFS for entering in the service description field?
First name, last initial Case reference number Name of service
400
What should you do when a service is completed or ends prematurely?
1) Enter the date that the service actually ends or the current date when a service ends prematurely. 2) Send a Non-Residential Provider and Service Request form to Finance advising of the change
400
True or False. We are entering voucher services at BGCFS. What is a voucher service?
True. Gift cards (not from the fund - i.e. winter warmth/holiday)
400
True or False? You review your services as part of your regular review.
True
500
What is BGCFS's practice of submitting Provider Incidentals?
We will continue with practice of submitting Provider incidentals separately.
500
What is the process/expectation when an ongoing service (service authorization category) is approved?
Worker will use the service request confirmation letter template and send to the service provider. The Reference Payment number (PO) must be included in the letter.
500
Finance should be informed in these instances.
Finance should be informed when: - a new non-residential provider is required, including a service; - a new service request has been completed and should not be paid; - a residential provider should be activated; and - a service needs to end prematurely
500
True or False? FBC will be entering OCBe into their Outcome Plans.
True.
500
Name 3 things that are required when closing a case.
1) Discharging the child 2) Updating the Person Record 3) No Tasks or Milestones 4) PAPR - has been recommended and closed off 5) Closure contact log 6) Special Cautions updated
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