CMHA Terminology
Day and inpatient program for ages 5-12
CIS
What does CWS stand for?
Community Wide Scheduling
Resource used for phone numbers, forms and information look up
Shelf
Red
Fire
Feelings of dread and uneasiness
Anxiety
When a clinician brings expertise to a patient who is already open with another clinician
Augmentation
What does PCI stand for?
Patient Care Inquiry
Pt appt is on daily list but not in the clinicians calendar
Clinician delete or moved the appt
Green
Evacuation
An unpleasant emotion of threat
Fear
Software to support clinicians and clients with measurement-based care and improve patient care
Greenspace
True or False: When booking an appt, line 1 is the location of the appt
False
When an appt is in the shared calendar but not in the clinician's calendar
The clinician was not attached or clinician declined the appt
Orange
External Disaster
A feeling of great pleasure and happiness
Joy
Service model to help with demand and capacity management
CAPA
True or False: When booking an appt, line 2 is where the clinician is from.
False
When an appt is in the clinician's calendar but does not print on the daily list
Appt was not booked or clinician added it last min
Missing Patient
Mild irritation and intense rage
Anger
Assessment and treatment program for 12-18 year olds who have exhibited sexually inappropriate behavior
ISAY
When would you undo an appt?
when you register an appt with the wrong date
Document detailing step by step process
Standard Work
White
Violent Situation
An emotional state of unhappiness
Sadness