A certificate that allows you to temporarily carry or send merchandise into certain foreign countries
What is a Carnet
100
ASCAP
What is American Society of Composers, Authors, and Publishers
100
An effort on the part of a dissident group to interrupt a meeting
What is a Confrontation
100
These are entitled to reclaim VAT, individuals are not
What is Companies
100
The acronym that helps you to remember proper introductions
What is HOW (Higher, Older, Women)
200
A holing area where trucks or buses check in and wait for instructions before delivering of picking up freight and passengers
What is a Marshalling Yard
200
CEU
What is Continuing Education Unit
200
Insurance that protects the organization's assets including coverage to protect the organization if someone else suffers injury or damage of property and sues the organization
What is Commercial General Liability
200
Individuals or companies who advise shippers on how to comply with customs laws
What is a Custom Broker
200
The format to follow when writing Thank You notes
What is 3-3-3 (three minutes, three lines, three days)
300
A Raised platform where a speaker stands when delivering his or her remarks
What is a Podium
300
IACET
What is International Association for Continuing Education and Training
300
Insurance that protects employees who suffer an injury or illness arising out and in the course of business
What is Workman's Compensation
300
A permit recorded in a passport to enter a country for a specific purpose for a specific period of time
What is a Visa
300
The side of the host/hostess reserved for the seat of honor
What is the Right side
400
An informal meeting for the purpose of discussion, usually of an academic or research nature
What is a Colloquium
400
PCO
What is Professional Congress Organizer
400
Insurance to protect your attendees against claims such as food poisoning
What is Products Liability Insurance
400
A community of 25 countries who have agreed to follow common policies that are formulated by a commission in Brussels and appointed by its parliment
What is The European Union (EU)
400
The code of courtesy that blends diplomatic form, ceremony, and etiquette
What is Protocol
500
The process of identifying human wants and needs then developing a plan to meet those needs
What is Marketing
500
VAT
What is Value Added Tax
500
Insurance that protects your organization against claims resulting from serving alcoholic beverages
What is U.S. Host and Liquor Liability
500
Elements of our communication and the way we deal with customers and colleagues