Can't Reproduce
A place where user issues can be tested.
What is a demo site
This Slack channel is where you can find the best department around.
What is #smart-sites-cs-all-team
The folder where pages live.
What is a Section
Share published PSQ posts to Smart Sites by clicking this.
What is Share to Website button
The date the Smart Sites support team was created.
When is October 14th, 2024
A user changed this without our knowledge and their site is down.
Support loops them in when a user reaches out pre-launch.
Who is an Implementation Specialist
Where a deleted page can be found.
What is a Recycling Bin
Both PSQ and CMS agents report a bug using this.
What is Customer Reported Opportunities (CRO)
A small icon that can only be changed in the Smart Admin.
What is a Favicon
You ask this of the customer when you are not able to recreate the issue.
What is a screenshot / screeen recording
The Slack channel where we keep up to date on most recent Smart Sites updates.
What is #ss-maintenance-releases
Only staff can access these.
What are Locked pages
The area of ParentSquare that the Staff Directory pulls data from.
What is a Group
The maximum file size that can be uploaded.
What is 2 GB
All users are unable to access their sites and neither can you. This would be the next step.
What is Page the Incidents channel
Instead of Slacking the design team, this is where we can find our selection of headers.
What is the Smart Sites Resource Center
Only they can move pages in the dashboard.
What is a Campus Admin
This role in ParentSquare allows users to sign in via Add-Ons.
What is the Website Editor role
Site colors are carefully selected here.
What is the Design Panel
This accessibility error occurs when the hex color contrast does not meet this ratio.
What is 4.5:1
The superhero of #smart-sites-ready-to-launch.
Who is Austin Roach
Build a page in lightning speed.
What is a Page Pro Template
The exact birthday of Smart Sites.
When is January 23rd, 2023
Teddy Gabbart had this displayed on the original Gabbart website.
What is his phone number