Closing charts when finished charting; not talking about residents in the elevators; using the computer's screen "saver"; giving a verbal "report" in a private area.
What is Confidentiality
Wide stance, Knees bent, straight "on", close to arms.
What is the proper technique when transferring or lifting.
Hard of hearing (HOH); vision impairment; dementia; generational differences; foreign language; mental health diagnosis.
What are barriers to communication.
Warm water; soap; friction; 20 sseconds; clean paper towels.
What are components to proper hand washing.
N-95 masks; hand washing; face shields; vaccinations; social distancing.
What are ways in which to stop the spread of COVID-19.
"I don't like the way my food is cooked"; "I can't believe they won't let me have a bath every day"; "my call light is never answered on time".
What is the right to voice complaints without fear of retaliation.
Needing to toilet; call-light not answered quickly; assistive device not within reach; not on a toileting schedule; chronic diseases; medications.
What are reasons which contribute to falls in the elderly.
P; BP; T; SOB; CHF; SBA; HOH.
What are appropriate abbreviations.
Gloves, masks, goggles, face shields, disposable gowns.
What are types of PPE.
All healthcare workers are required to notify their supervisor of suspected abuse. this is called
_____________________.
What is mandatory reporting.
Mr. Smith, Dr. Roach, Mary Bob (not Robert), Kitty, Kat (not Katherine).
What is the right to be called by name of choice.
These devices are on wheelchairs and beds and allow for safe transfers.
What are brakes.
Nurses; families; doctors; therapists; housekeepers; patients.
Who are those you communicate with.
Chronic diseases, multiple medications, fractures, going to the doctor, not drinking enough, low protein reserves/malnutrition.
What contribute to elderly being higher risk for infections.
When you don't follow the care plan and someone gets hurt.
What is neglect.
Closing the door; using blankets on top of a patient; closing the curtains; asking visitors to wait outside during care.
What are forms of Privacy.
Eye glasses, slippers, walkers, grab bars, gait belts, beds placed in the "low" position when leaving a room.
Assistive devices to aid in safe transfers.
Touch, eye contact, smiling, crossing arms, looking away during a conversation; frowning; grimacing.
What are non-verbal communication techniques.
Airborne; contact; droplet.
What are routes of transmission of infections.
Please don't put me in my room by myself without my call light or without another means to call for assistance.
What is involuntary seclusion.
"I'd like to have my showers in the PM"; "I don't want to get dressed until after breakfast"; "I would like to walk outside each afternoon"; "I don't want therapy".
What is participation in one's own care plan.
Fires; earthquakes; floods; Code BLUE.
What are reasons to have organized Emergency Plans.
This type of "communication" if not accurate, can lead to illness; medication/treatment errors; longer hospital stays; huge costs to the hospital and even death.
What is charting.
Good nutrition; res/sleep; exercise; use of proper handwashing.
What are ways in which to stay healthy and break the Chain of Infection.
Reporting concerns to your supervisor instead of complaining to your co-workers.
What is the chain of command.