CNA Questions
Inventory Control
Inventory Control
Adds
When you ask the driver to add an employee, how long does it typically take?
Repairs
What process does an employee have to follow when their uniform needs to be repaired?
Invoices
How easy is it to ready your invoices and how are corrections made when you find an error?
PV
Preferred Vendor
Deletes
When you ask to have an employee removed, how long does it typically take?
CAN
Based on what you see here, how consistent of a business image do you think your employees project when wearing these garments?
Customer Requests
When you have a request for your vendor, how do they respond and how long does it typically take to see results?
CXD
Contract End Date
Shortages
When your employees turn in 5 shirts and 5 pants each week, do they ALWAYS get them ALL back the following week?
CAN stand for?
Change As Needed
Professional Route Driver
How many different drivers have you had and how would you rate your current driver's performance on a scale of 1 to 10?
VIP
Value Image Price
Garment Area
When the Driver brings in the clean clothes, where does he put them and do the employees change here or at home?
Replacements
This is not one of the bulleted questions we ask - Indirectly we ask as we move thru the other questions
Management Involvement
When was the last time a manager came in to check on your program and how often do they visit you in person?
MOLI
How MUCH / How OFTEN / How LONG / Isolate INCIDENT
Indirect Spend Concerns
Inventory Control
Indirect Spend Concerns
Premium Products / Fabric Choices
Indirect Spend Concerns
Extra Charges/Price Increases
PACSEE
Problem / Action / Cost / Summary / Emotion / E = Rating